Administrator Guide - utourismboard/explore-uganda-application-documentation GitHub Wiki

Administrator Guide

Table of Contents

  1. Overview
  2. Administrative Dashboard
  3. User Management
  4. Content Management
  5. System Configuration
  6. Security Administration
  7. Monitoring & Analytics
  8. Maintenance Procedures
  9. Emergency Response

Overview

The Explore Uganda App Administrator Guide provides comprehensive instructions for system administrators responsible for managing and maintaining the platform. This guide covers all aspects of administration, from user management to system maintenance.

Administrative Dashboard

Dashboard Access

// Admin Authentication
class AdminAuth {
  static Future<bool> authenticateAdmin(String email, String password) async {
    try {
      final userCredential = await FirebaseAuth.instance
          .signInWithEmailAndPassword(email: email, password: password);
      
      final isAdmin = await checkAdminRole(userCredential.user!.uid);
      return isAdmin;
    } catch (e) {
      logAuthError(e);
      return false;
    }
  }
}

Dashboard Features

  1. Overview Panel

    • Active users count
    • Content statistics
    • System health metrics
    • Recent activities

  2. Quick Actions

    • User management
    • Content approval
    • System settings
    • Analytics view

User Management

User Roles and Permissions

Role Access Level Permissions
Super Admin Full Access All system features
Content Admin Content Management Create, edit, delete content
Moderator Moderation Review and approve content
Support Admin User Support Handle user issues
Analytics Admin Analytics View and export analytics

User Administration

// User Management Functions
class UserManagement {
  static Future<void> createAdmin({
    required String email,
    required String role,
    required Map<String, bool> permissions,
  }) async {
    // Implementation
  }
  
  static Future<void> updateUserRole({
    required String userId,
    required String newRole,
  }) async {
    // Implementation
  }
  
  static Future<void> deactivateUser(String userId) async {
    // Implementation
  }
}

Content Management

Content Types

  1. Attractions

    • Tourist sites
    • Natural wonders
    • Cultural locations
    • Historical sites

  2. Events

    • Festivals
    • Conferences
    • Cultural events
    • Sports events

  3. Services

    • Accommodations
    • Transportation
    • Tour guides
    • Restaurants

  4. Investment Opportunities

    • Tourism projects
    • Property developments
    • Business ventures
    • Partnership opportunities

Content Workflow

graph TD
    A[Content Submission] --> B[Auto Validation]
    B --> C[Manual Review]
    C --> D[Approval/Rejection]
    D --> E[Publication]
    E --> F[Monitoring]
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Media Guidelines

Images:
  - Minimum Resolution: 1920x1080
  - Maximum Size: 5MB
  - Formats: JPG, PNG
  - Required: 3-10 images per item

Videos:
  - Maximum Duration: 3 minutes
  - Maximum Size: 100MB
  - Format: MP4
  - Optional

System Configuration

Environment Settings

// System Configuration
class SystemConfig {
  static const Map<String, dynamic> settings = {
    'maxUploadSize': 5 * 1024 * 1024, // 5MB
    'supportedLanguages': ['en', 'sw', 'fr'],
    'defaultCurrency': 'UGX',
    'timeZone': 'Africa/Kampala',
  };
  
  static Future<void> updateConfig(String key, dynamic value) async {
    // Implementation
  }
}

Integration Management

  1. API Configuration

    • Endpoint management
    • Authentication setup
    • Rate limiting
    • Error handling

  2. Third-Party Services

    • Payment gateways
    • Maps integration
    • Analytics services
    • Push notifications

Security Administration

Security Protocols

  1. Access Control

    • Role-based access
    • IP whitelisting
    • Session management
    • 2FA enforcement

  2. Data Protection

    • Encryption standards
    • Backup procedures
    • Privacy compliance
    • Audit logging

Security Monitoring

// Security Monitoring
class SecurityMonitor {
  static Future<void> monitorUserActivity(String userId) async {
    // Implementation
  }
  
  static Future<void> trackSystemAccess() async {
    // Implementation
  }
  
  static Future<void> auditContentChanges() async {
    // Implementation
  }
}

Monitoring & Analytics

Performance Metrics

  1. System Performance

    • Response times
    • Error rates
    • Resource usage
    • API performance

  2. User Analytics

    • Active users
    • User engagement
    • Feature usage
    • Conversion rates

Reporting Tools

// Analytics Reporting
class AnalyticsReporting {
  static Future<Report> generateUsageReport({
    required DateTime startDate,
    required DateTime endDate,
  }) async {
    // Implementation
  }
  
  static Future<void> scheduleReport(ReportConfig config) async {
    // Implementation
  }
}

Maintenance Procedures

Regular Maintenance

  1. Daily Tasks

    • Log review
    • Backup verification
    • Error monitoring
    • Performance check

  2. Weekly Tasks

    • Security audit
    • Content review
    • User feedback review
    • System updates

  3. Monthly Tasks

    • Full backup
    • Performance optimization
    • Security assessment
    • Documentation update

Backup Procedures

// Backup Management
class BackupManager {
  static Future<void> performBackup(BackupType type) async {
    // Implementation
  }
  
  static Future<void> verifyBackup(String backupId) async {
    // Implementation
  }
  
  static Future<void> restoreFromBackup(String backupId) async {
    // Implementation
  }
}

Emergency Response

Incident Management

  1. Detection

    • Automated monitoring
    • User reports
    • System alerts
    • Manual checks

  2. Response

    • Initial assessment
    • Containment measures
    • Resolution steps
    • Recovery procedures

Communication Protocol

// Emergency Communication
class EmergencyProtocol {
  static Future<void> notifyAdmins(Emergency emergency) async {
    // Implementation
  }
  
  static Future<void> updateUsers(EmergencyUpdate update) async {
    // Implementation
  }
  
  static Future<void> documentIncident(Incident incident) async {
    // Implementation
  }
}

Support Resources

Documentation

Contact Information

Home • User Guide • FAQ • Support • Report Issues • Contributing

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