Troubleshooting

Something not working? Start with the FAQ and the SolveBoard quick problem → solution table — they cover most common issues. If that doesn't help, pick the matching topic below.

🔌 Boot & power

• Won't boot — blank, white or black screen, or the device won't start
• Config Menu — reach the low-level config / recovery menu
• Dead Coin Cell Battery — clock and date keep resetting: replacing the RTC coin cell
• H2+ RESET and DFU fix — repairing the reset / DFU push-buttons on H2+ boards

💾 Firmware & recovery

• Firmware upgrade — problems while updating the firmware
• Diagnose firmware update in Windows — Windows-specific update diagnosis
• DFU overlay — recover the device using the DFU overlay
• Factory Defaults — restore the default settings
• Full reset — wipe everything back to a clean state

📡 Receive & transmit

• Receive Quality Issues — weak or no reception: gain and antenna advice
• No TX/RX — no transmit or receive at all
• TX Carrier Only — only an unmodulated carrier is transmitted

💳 SD card

• How to format the SD card — correct FAT32 formatting
• SD card not recognized by PC — SD-over-USB not showing up on the computer

🔗 USB connectivity

• WebUSB serial not working (Linux) — Linux permissions / udev rules for the serial console
• USB-C port intermittent connection — connection drops when the cable moves

🧩 Apps

• What if I don't like some of the apps — hide or blacklist apps you don't want

❓ Still stuck?

Check the FAQ or report an issue on GitHub.