North Star - pivotal-cf/TAS-LTS GitHub Wiki

Curriculum > North Star
If I were to pick up and support AppMetrics...
- I would need to know...
  - what AppMetrics is supposed to do
  - what AppMetrics is built with
    - know enough about the language to identify code problems and how to test fixes for them
  - how AppMetrics is run in test (locally) and in prod
  - how to tell what is going wrong with AppMetrics when it's down
- I would need to be comfortable enough with the surrounding ecosystem to understand when I need to address a problem with AppMetrics and when...
  - CF is to blame
  - there's a tile / OpsMan issue
  - BOSH is to blame
- with the ultimate goal of being able to perform the following sequence of actions without the assistance of on-shore developers / support
  - receive support request
  - identify what component is causing the failure in a reasonable amount of time
  - know enough about the component to start making changes to it
  - iteratively test the changes efficiently
  - push the changes back to the AppMetrics product or create an issue with whatever component is responsible
  - close out the request with some kind of answer