MEASUREMENT & OPTIMIZATION ‐ CONTINUOUS IMPROVEMENT - larralapid/finds GitHub Wiki

13. CONTINUOUS IMPROVEMENT

13.1 Feedback Collection

Implementation Assets:

  • Template: Feedback Framework
    • Survey templates
    • Interview guides
    • Workshop formats
    • Analysis tools

Enabling Assets:

  • Guide: Feedback Collection Handbook
    • Collection methods
    • Analysis techniques
    • Action planning
    • Implementation tracking

Collection Methods

  1. Structured Feedback

    • Regular surveys
    • Team retrospectives
    • Performance reviews
    • Client assessments

  2. Unstructured Feedback

    • Team discussions
    • Informal sessions
    • Innovation workshops
    • Lessons learned

13.2 Process Optimization

Implementation Assets:

  • Template: Optimization Kit
    • Process analysis
    • Improvement planning
    • Implementation tracker
    • Success metrics

Enabling Assets:

  • Guide: Process Optimization Playbook
    • Analysis methods
    • Implementation strategies
    • Change management
    • Measurement approach

Optimization Areas

  1. Delivery Process

    • Workflow efficiency
    • Quality improvements
    • Time optimization
    • Cost reduction

  2. Team Effectiveness

    • Collaboration enhancement
    • Communication improvement
    • Knowledge sharing
    • Skill development

13.3 Innovation Management

Implementation Assets:

  • Template: Innovation Framework
    • Ideation tools
    • Evaluation matrix
    • Implementation planner
    • Value tracker

Enabling Assets:

  • Guide: Innovation Management Handbook
    • Program setup
    • Evaluation methods
    • Implementation approach
    • Success measurement

Framework Components

  1. Innovation Pipeline

    • Idea generation
    • Evaluation process
    • Implementation planning
    • Value tracking

  2. Implementation Process

    • Pilot programs
    • Scaling strategy
    • Change management
    • Success validation