BDM ‐ Ways of Working - larralapid/finds GitHub Wiki
Ways of Working
Driving Business Agility Through Standardized Global Delivery Practices
Purpose: Transform traditional delivery approaches into scalable, efficient global practices by implementing standardized agile methodologies that enable seamless collaboration and consistent value delivery across borders.
Business Context:
- 67% of Accenture projects now follow Agile methodologies
- 85% of global enterprises transitioning to Agile (Gartner, 2024)
- 40% faster delivery through standardized agile practices (McKinsey, 2024)
- 35% improvement in process efficiency through unified delivery methods
Ways of Working - Capability Overview
Definition: A comprehensive framework to establish, scale, and optimize standardized delivery practices across global teams while ensuring consistent value delivery and continuous improvement.
Core Objectives:
- Standardize delivery practices across global teams
- Enable seamless cross-border collaboration
- Drive consistent value delivery
- Foster continuous improvement culture
Expected Outcomes:
- 35% faster delivery speeds
- 40% improved process efficiency
- 30% better resource utilization
- 25% increased team productivity
Key Success Metrics:
- Delivery velocity
- Process efficiency scores
- Resource optimization rates
- Quality metrics
- Team productivity indices
Ways of Working - Implementation Prerequisites
Foundation Requirements:
- Executive commitment to agile transformation
- Baseline delivery capability assessment
- Standardized tooling infrastructure
- Global process governance structure
Critical Dependencies:
- Agile tool stack availability
- Cross-border collaboration platforms
- Standardized metrics framework
- Team training programs
Minimum Tooling Needs:
- Agile project management tools (Jira, Azure DevOps)
- Collaboration platforms (MS Teams, Confluence)
- Value stream mapping tools
- Performance tracking systems
Team Requirements:
- Agile coaches and trainers
- Product owners/managers
- Scrum masters
- Technical leads
- Quality assurance leads
Ways of Working - L2 Capability: Product Management
Definition: Systematic approach to drive product strategy, roadmap, and delivery to maximize customer value and business impact across global teams.
Implementation Steps:
-
Product Strategy Framework
- Vision alignment
- Strategy development
- Outcome definition
- Success metrics
-
Delivery Optimization
- Backlog management
- Priority frameworks
- Value assessment
- Release planning
-
Measurement System
- KPI definition
- Value tracking
- Impact assessment
- ROI measurement
Success Criteria:
- Product delivery metrics
- Customer satisfaction scores
- Value realization rates
- Time-to-market speed
Dependencies:
- Product vision clarity
- Stakeholder alignment
- Resource availability
- Tool infrastructure
Ways of Working - L2 Capability: Tailored Agile Practices
Definition: Customized agile methodologies and practices optimized for distributed teams while maintaining core agile principles and values.
Implementation Steps:
-
Practice Assessment
- Current state analysis
- Gap identification
- Opportunity mapping
- Priority setting
-
Practice Design
- Methodology selection
- Process adaptation
- Tool configuration
- Template creation
-
Implementation Framework
- Team onboarding
- Practice rollout
- Feedback loops
- Optimization cycles
Success Criteria:
- Practice adoption rates
- Team velocity metrics
- Quality indicators
- Delivery predictability
Dependencies:
- Team readiness
- Tool availability
- Process maturity
- Leadership support
Ways of Working - L2 Capability: Scaling Agile Frameworks
Definition: Structured approach to scale agile practices across global teams while maintaining consistency and effectiveness.
Implementation Steps:
-
Framework Selection
- Needs assessment
- Option evaluation
- Framework alignment
- Implementation planning
-
Scaling Structure
- Team organization
- Ceremony definition
- Role mapping
- Communication flows
-
Support System
- Training programs
- Coaching network
- Resource allocation
- Tool enablement
Success Criteria:
- Framework adoption
- Cross-team coordination
- Delivery alignment
- Scale efficiency
Dependencies:
- Organization readiness
- Leadership commitment
- Resource availability
- Technical infrastructure
Ways of Working - L2 Capability: Value Stream Mapping
Definition: Systematic approach to identify, analyze, and optimize value delivery across global delivery processes.
Implementation Steps:
-
Stream Analysis
- Process mapping
- Value identification
- Bottleneck detection
- Waste elimination
-
Optimization Design
- Flow improvement
- Handoff optimization
- Tool integration
- Metric definition
-
Implementation Plan
- Change roadmap
- Team alignment
- Process updates
- Success tracking
Success Criteria:
- Lead time reduction
- Process efficiency
- Value flow metrics
- Quality improvements
Dependencies:
- Process visibility
- Team participation
- Tool integration
- Data availability
Ways of Working - L2 Capability: Agile Coaching & Mentoring
Definition: Structured program to develop and maintain agile capabilities across global teams through dedicated coaching and mentoring.
Implementation Steps:
-
Coaching Framework
- Approach definition
- Method selection
- Resource allocation
- Success metrics
-
Program Structure
- Coach deployment
- Session planning
- Progress tracking
- Feedback loops
-
Sustainability Plan
- Knowledge transfer
- Skill development
- Continuous support
- Growth planning
Success Criteria:
- Team maturity growth
- Practice adoption
- Performance improvement
- Sustainability metrics
Dependencies:
- Coach availability
- Team engagement
- Leadership support
- Resource commitment
Ways of Working - L2 Capability: Retrospective Learning and Adaptation
Definition: Systematic approach to capture, analyze, and implement learnings from delivery experiences to drive continuous improvement.
Implementation Steps:
-
Learning Framework
- Process definition
- Tool selection
- Template creation
- Metric establishment
-
Implementation System
- Session facilitation
- Insight capture
- Action planning
- Progress tracking
-
Adaptation Process
- Change implementation
- Impact measurement
- Practice refinement
- Success validation
Success Criteria:
- Learning implementation
- Improvement metrics
- Adaptation speed
- Value realization
Dependencies:
- Team participation
- Data availability
- Process flexibility
- Tool support
Ways of Working - Implementation Roadmap
Phase 1: Foundation (Weeks 1-4)
- Capability assessment completion
- Framework selection and alignment
- Core team formation
- Tool infrastructure setup
Phase 2: Practice Setup (Weeks 5-8)
- Process standardization
- Team training initiation
- Initial practice rollout
- Measurement framework
Phase 3: Scale & Optimize (Weeks 9-12)
- Full practice implementation
- Coaching program activation
- Cross-team coordination
- Value stream optimization
Phase 4: Sustain & Grow (Weeks 13-16)
- Practice refinement
- Metrics optimization
- Continuous improvement
- Growth planning
Key Milestones:
- Week 4: Foundation readiness
- Week 8: Practice validation
- Week 12: Scale completion
- Week 16: Optimization achieved
Ways of Working - Governance Framework
Decision Rights & Accountability:
- Executive Sponsor: Strategic decisions
- Program Lead: Implementation oversight
- Practice Leads: Operational execution
- Team Leads: Daily management
Review Mechanisms:
- Daily: Team standups
- Weekly: Practice alignment
- Monthly: Program review
- Quarterly: Strategic assessment
Escalation Paths:
- Level 1: Team Lead resolution
- Level 2: Practice Lead intervention
- Level 3: Program Lead review
- Level 4: Executive decision
Performance Monitoring:
- Practice adoption metrics
- Delivery performance indicators
- Value realization tracking
- Quality measurements
Ways of Working - Risk & Mitigation
Key Risks | Mitigation Strategies | Early Warning Indicators |
---|---|---|
Practice Resistance | • Focused change management• Clear value demonstration• Early wins focus | • Low adoption rates• Decreased engagement• Process bypassing |
Scale Challenges | • Phased implementation• Strong support model• Regular assessment | • Coordination issues• Inconsistent practices• Quality variations |
Value Delays | • Clear success metrics• Regular value tracking• Quick feedback loops | • Missing targets• Low satisfaction• Reduced efficiency |
Contingency Plans:
- Rapid response protocols
- Alternative practice options
- Emergency support model
- Escalation procedures
Ways of Working - Next Steps
Immediate Actions (Next 30 Days):
-
Launch Assessment
- Current state analysis
- Gap identification
- Priority setting
- Quick win planning
-
Form Core Team
- Select practice leads
- Assign coordinators
- Identify champions
- Engage sponsors
-
Prepare Infrastructure
- Configure tools
- Set up frameworks
- Create templates
- Establish metrics
Resource Requirements:
- Program manager
- Agile coaches
- Practice leads
- Tool specialists
Key Stakeholder Involvement:
- Executive sponsors
- Delivery leaders
- Team managers
- Practice champions
Implementation Checklist: □ Assessment completed □ Core team formed □ Infrastructure ready □ Practices selected □ Training scheduled