BDM ‐ Playbook Table of Content - larralapid/finds GitHub Wiki

BORDERLESS DELIVERY MODEL IMPLEMENTATION PLAYBOOK

SECTION 1: FOUNDATIONS

  1. Introduction

    • Purpose and Scope
    • How to Use This Playbook
    • Key Terms and Definitions
    • BDM Framework Overview

  2. Roles and Responsibilities

    • Core Team Structure
    • Role Definitions
    • RACI Matrix
    • Cross-Location Team Design
    • Template: Team Structure Builder
    • Checklist: Role Assignment

  3. Implementation Prerequisites

    • Readiness Assessment
    • Infrastructure Requirements
    • Tool Requirements
    • Team Requirements
    • Template: Readiness Assessment
    • Checklist: Prerequisites Validation

SECTION 2: CORE CAPABILITIES IMPLEMENTATION

  1. Cultural Synergies

    • Virtual Team Setup
    • Communication Protocols
    • Time Zone Management
    • Conflict Resolution Framework
    • Template: Communication Plan
    • Tool: Time Zone Optimizer
    • KPIs: Cultural Integration Metrics

  2. Ways of Working

    • Distributed Agile Practices
    • Virtual Ceremonies Guide
    • Documentation Standards
    • Collaboration Patterns
    • Template: Virtual Ceremony Planner
    • Checklist: Ceremony Effectiveness
    • KPIs: Team Performance Metrics

  3. Engineering Practices

    • Development Standards
    • Quality Assurance Process
    • DevOps Implementation
    • Security Guidelines
    • Template: Code Review Process
    • Tool: Quality Metrics Dashboard
    • KPIs: Technical Excellence Metrics

  4. Performance Management

    • Goal Setting Framework
    • KPI Definition Guide
    • Review Process
    • Feedback Mechanisms
    • Template: Performance Scorecard
    • Tool: Metrics Collection System
    • KPIs: Performance Indicators

  5. Knowledge Management

    • Knowledge Capture Process
    • Documentation Standards
    • Sharing Mechanisms
    • Training Approach
    • Template: Knowledge Base Structure
    • Tool: Documentation Framework
    • KPIs: Knowledge Sharing Metrics

  6. Innovation Accelerator

    • Innovation Lab Setup
    • Idea Management Process
    • Cross-Border Innovation Programs
    • Innovation Metrics Framework
    • Template: Innovation Pipeline Manager
    • Tool: Idea Management Platform
    • KPIs: Innovation Success Metrics

  7. Change Management

    • Stakeholder Management Framework
    • Change Impact Assessment Process
    • Communication Strategy Guide
    • Training Program Design
    • Template: Change Management Plan
    • Tool: Adoption Tracking System
    • KPIs: Change Success Metrics

SECTION 3: OPERATIONAL PROCEDURES

  1. Day-to-Day Operations
  • Daily Standup Guide
  • Issue Management Process
  • Decision Making Framework
  • Escalation Procedures
  • Template: Daily Status Report
  • Checklist: Operational Readiness

  1. Tool Implementation

    • Collaboration Tools Setup
    • Development Tools Configuration
    • Monitoring Tools Implementation
    • Security Tools Deployment
    • Template: Tool Configuration Guide
    • Checklist: Tool Implementation

  2. Quality Management

    • Quality Standards
    • Review Procedures
    • Testing Guidelines
    • Acceptance Criteria
    • Template: Quality Review Checklist
    • Tool: Quality Metrics Dashboard

SECTION 4: MEASUREMENT & OPTIMIZATION

  1. Performance Measurement

    • KPI Framework
    • Data Collection Process
    • Analysis Methods
    • Reporting Standards
    • Template: KPI Dashboard
    • Tool: Metrics Collection System

  2. Continuous Improvement

    • Feedback Collection
    • Analysis Process
    • Implementation Guide
    • Success Measurement
    • Template: Improvement Tracker
    • Tool: Feedback Collection System

SECTION 5: APPENDICES

  1. Templates Library

    • All referenced templates
    • Usage guidelines
    • Customization guide

  2. Tools Catalog

    • Tool descriptions
    • Setup guides
    • Integration guidelines

  3. Implementation Checklists

    • Comprehensive checklist collection
    • Validation guidelines
    • Success criteria