# SLIDE 9: OPERATING MODEL DESIGN - larralapid/finds GitHub Wiki

Slide Title:

"BDM Operating Model: Enabling Global Excellence"

Core Content:

Global Delivery Structure

Organizational Design
- Hub & Spoke Model
  - Global Centers of Excellence
  - Regional Delivery Hubs
  - Local Execution Teams
- Virtual Team Structure
  - Cross-functional Pods
  - Practice Communities
  - Centers of Excellence
Role Framework
- Global Leadership Roles
- Regional Delivery Leads
- Practice Champions
- Technical SMEs
- Enablement Teams

Governance Framework

Governance Levels
- Strategic
  - Executive Steering Committee
  - Global Leadership Team
  - Value Realization Board
- Tactical
  - Delivery Management Board
  - Quality Council
  - Innovation Forum
- Operational
  - Scrum of Scrums
  - Practice Forums
  - Community Leads
Meeting Cadence
- Strategic: Quarterly
- Tactical: Monthly
- Operational: Weekly/Daily

Decision Rights Matrix

Decision Areas
- Strategic Decisions (RACI)
- Resource Allocation
- Technology Choices
- Process Standards
- Quality Gates
Authority Levels
- Global
- Regional
- Local
- Team

Escalation Protocols

Escalation Paths
- Delivery Issues
- Technical Challenges
- Resource Conflicts
- Quality Concerns
Resolution Framework
- Response Times
- Decision Rights
- Documentation
- Follow-up

Additional Context:

Model ensures consistent global delivery
Balances standardization with flexibility
Supports rapid decision-making
Enables effective risk management

Key Considerations:

Must work across time zones
Should support different scales
Need to enable quick response
Must maintain quality standards

Integration Points:

Links to capability models
Supports implementation plan
Enables value tracking
Drives performance management

Visual Elements Needed:

Operating Model Diagram
Governance Structure Chart
RACI Matrix
Escalation Flow

Supporting Tools:

Organization Design Template
Governance Charter
Decision Rights Framework
Escalation Procedure Guide