Bug Reports - xavier150/MMVS GitHub Wiki

Before reporting a bug

Are you having an issue with the game such as...

  • The game doesn't start
  • Crash
  • Stuck on a black screen
  • Other issues

To report a bug you can report on:

Please report on my Discord server in priority,
if you can't because privacy or censorship issues, you can report on GitHub.

Before reporting a bug, try the following first:

Corrupted file

The MacroMicroVRService.exe must have a talon icon. If not, it is possible that the .zip file got corrupted during the download.

The zip file that contains the game is around 10 GB. Depending on your location and download speed, it is possible that the download will stop before completion. To avoid this, you can try using the Dropbox Desktop App or MEGA Desktop App to download the game.

No DLL

If you encounter missing DLL issues, try running the Unreal Engine Prerequisite Setup.
After installing the game, run the file UEPrereqSetup_x64.exe inside MacroMicroVRService\Engine\Extras\Redist\en-us\.

Avoid duplicated reports

Please check if the bug hasn't already been reported by other users.
If your bug already exists, you can add +1 emoji to support it. or add details about it in the comments.

Reporting a bug

You can report new bugs and see the already reported bugs on my Discord server in the forum channel #bug-reports.
Please report on my Discord server in priority, if you can't because privacy or censorship issues, you can report on GitHub.

How to report

Before all you need to prepare your report, you can use this form to do it: Game Reports Form

  • For medias you can find useful tips here: Tips to reports
  • If you want to report several issues, create one post per issue.
  • For crash reports, you can find them here: Found Crash Report
  • In Discord and GitHub, some tags are provided to help identify the bug type and its status.

Here are the tags you can post:

Tag Description
🎮 Gameplay Issue related to the gameplay.
👽 Translation Issue related to translations.
🤖 AI Issue related to artificial intelligence.
💫 Animation Issue related to animation.
💎 Rendering Issue related to rendering.
🖥️ User Interface Issue related to the user interface.
👻 Performances Issue related to game performances. (Low FPS or Lags)
😨 Crash Issue related to a crash.
🤔 Other Other types of issues.
🔗 Need Reproduce Steps Requires steps to reproduce the issue.

Here are the other tags that can be posted only by MMVS Team:

Tag Description
✅ Fixed Issue fixed.
⚠️ In Progress Issue currently being addressed.
⏸️ Stand By Issue on hold.
🔀 Duplicated Issue This issue was already reported.
❌ Invalid Issue This issue is not valid.

For issues depending the importance we will add specific tags to prioritize them:

Tag Description
🔴 Critical Critical issue that need to be fixed as soon as possible.
🟠 Major Major issue that need to be fixed before the next update if possible.
🟡 Minor Minor issue that can be fixed later.

If you found a bug that is already reported in a previous build you can notify that it still exist in the current build.
'Still here in v0.4.7 - Preview 5' for example.
You can also click on the Plus emoji "➕" to add a reaction to the issue