People

Productivity

• Mix quantity vs quality and identify the real picture on the ground

Training and growth

• Identify team member skill-gaps
• Identify mentoring needs
• Manage program to uplift team member skill-set
• Constant monitoring of individual growth plans and career progression plans

Quality

Code quality

• Measure code quality of each product.
• Manage governance model for code quality.

Processes

Release process

• Universal visibility of ongoing releases along with people involved, progress made and pending backlogs

Product roadmap

• Universal roadmap visibility mapping into ongoing releases

Operations

Allocations

• Track allocation distributions, availability, skill-set,
• Balance and fairness of allocations across the board

Hiring

• Ability to predict hiring (and firing based on performance) needs at least
• Visibility up to 6 months and 12 months

Managing spikes

• Manage service, support and patching spikes