Problem: Agent names are being displayed as UnverifiedAgent_{numbers}

Best solution:

Have the agent in question verify their identity with the Niantic community using Wasabee-WebUI or Wasabee-Mobile

Other good solutions:

Make sure the agent is registered at V and/or Rocks and their information there is not set to hidden/private.

Background

Niantic does not provide a way for third-parties like Wasabee to get a person's Ingress agent name for a google ID (or any other identifier). Wasabee doesn't "just know" who an agent is. To display an agent's name, wasabee must have some mechanism of determining what to display. Currently there are 3 trusted sources of information: The Niantic Community system, V and Rocks. If the agent also uses the Wasabee-IITC plugin and logs in, wasabee might know the agent name. This is only used if the other sources do not have data.

If an agent has done the Wasabee verification with the Niantic community system, wasabee uses that information.

Otherwise, to resolve a person's google ID to an Ingress name, wasabee searches v.enl.one and enlightened.rocks to see if the agent is already known to the ENL communities. If the google ID is linked at either one, wasabee uses that information to determine how to display the agent's name.