community guidelines - udacity/dlnd-slack-wiki GitHub Wiki

Our values

We are a community of learners.

  • We encourage each other to search for answers and problem-solve.
  • Welcome each other
  • Assist each other with questions.
  • Are respectful of each other.

Also see: The Udacity Honor Code, our code for this program and its community of students.

Slack Etiquette

Have a question?

  • Ask! As a student-run Slack, we’ll do our best to help each other.
  • See the guide to asking questions below.

Channels

  • Keep conversation to the channel topic.
  • Channels are based on classroom topics and extras like #feedback and #general and #ama. To request a new channel, submit to the #to-admin channel.

Direct messaging

  • Use this for exchanging private information or for personal conversations

It’s okay to disagree

  • Be respectful. Stick to our community values when expressing your opinion.

Mindful messaging

  • Keep in mind we all come from different backgrounds - geographic, economic, social, family.
  • Consider how your words come across in writing.
  • Should the need arise (as it so often does) to say something sarcastic, use official sarcasm punctuation ~. for dry sarcasm. ~! for enthusiastic sarcasm. And ~? for sarcastic/rhetorical questions

Guide to asking questions

Research first

  • Look up your question before asking - make sure you’ve read the program FAQ and handbook since chances are it has the answer you’re looking for!

Contact support

  • If you have a question about enrollment, payment, class switching, AWS credits, or a classroom or video glitch, email [email protected].

Use channel topics wisely

  • If your question is on a classroom topic, ask it in the respective channel. As a student community, we will help each other problem-solve!

Office hours

  • To ask a Udacity instructor an academic question, attend the scheduled office hours in the #ama channel.

Feedback

For general feedback, leave a comment in the #feedback channel, where the Udacity Team views feedback.

If you are looking for a response to your feedback from the Udacity Team, email [email protected].

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