Web Editing Permissions - ucsf-ckm/ucsf-library-ux-and-web-documentation GitHub Wiki
Main Site
The main library site runs on WordPress and uses default permissions where possible. See a visual breakdown too. Exceptions:
- The default Contributor role cannot upload media, so we created Contributor+
- Contributor+ cannot edit posts written by others, so we created Reviewer
Permissions levels
- Admin can do everything including serve as backup for the Editor. This is the UX Team.
- Editor can publish, edit, or delete any post or page. The primary Editor is the Outreach and Marketing Coordinator.
- Reviewer can write, edit, and delete their own unpublished posts, as well as posts written by others. Final drafts must be published by an Editor or Admin.
- Contributor+ covers most staff members. Can write, edit, and delete their own unpublished posts. Final drafts must be published by an Editor or Admin.
NOTE: In practice, most contributors submit their content directly to the editor, who in turn creates the post in WordPress and assigns the author when publishing.
LibCal
https://ask.springshare.com/libcal/faq/1251#permissions (needs decisions and documentation)
LibGuides
https://ask.springshare.com/libguides/faq/1119 (needs decisions and documentation)
Zendesk Help Center
Note that Zendesk terminology is a bit inconsistent and confusing.
- Guide Manager: can edit Help Center articles
- Staff Agent: can answer tickets
In the example, both Dylan and Stephen are Staff Agents, but only Dylan is a Guide Manager
