Web Editing Permissions - ucsf-ckm/ucsf-library-ux-and-web-documentation GitHub Wiki
Main Site
- The main library site runs on WordPress and uses default permissions. See a visual breakdown too. The only exception is that the Contributor role cannot upload media, so we created Contributor+ which adds that ability.
- Admins are the UX Team, the web host, and a few backup people in the CKM
- There are just a few Editors who can publish, edit, or delete any page or post. (For example, Dylan acts as team editor for Makers Lab and reviews and publishes their news posts.)
- Most staff members are Contributor+, so they can write, edit, and delete their own unpublished posts (but not pages), but their content must be reviewed and published by an Admin or Editor.
LibCal
https://ask.springshare.com/libcal/faq/1251#permissions (needs decisions and documentation)
LibGuides
https://ask.springshare.com/libguides/faq/1119 (needs decisions and documentation)
Zendesk Help Center
Note that Zendesk terminology is a bit inconsistent and confusing.
- Guide Manager: can edit Help Center articles
- Staff Agent: can answer tickets
In the example, both Dylan and Stephen are Staff Agents, but only Dylan is a Guide Manager
