Tracking: Crazy Egg heatmaps - ucsf-ckm/ucsf-library-ux-and-web-documentation GitHub Wiki

Zendesk Help Center

  1. The code snippet must first be added to the site Zendesk Guide > eye icon > customize > Edit code > document_head.hbs
{{!-- CrazyEgg tracking --}}
<script type="text/javascript" src="//script.crazyegg.com/pages/scripts/0014/1423.js" async="async"></script>
  1. To start tracking a certain page for a certain length of time, log into https://app.crazyegg.com/ and paste the URL

LibCal

  1. The code snippet must first be added LibCal > Admin > Systems Settings > Custom Analytics / Tracking Code
<!-- Crazy Egg heatmap tracking -->
<script type="text/javascript" src="//script.crazyegg.com/pages/scripts/0014/1423.js" async="async"></script>
  1. To start tracking a certain page for a certain length of time, log into https://app.crazyegg.com/ and paste the URL

LibGuides

  1. The code snippet must first be added LibGuides > Admin > Look and Feel > Custom JS/CSS
<!-- Crazy Egg heatmap tracking -->
<script type="text/javascript" src="//script.crazyegg.com/pages/scripts/0014/1423.js" async="async"></script>
  1. To start tracking a certain page for a certain length of time, log into https://app.crazyegg.com/ and paste the URL

Still have questions? Contact the Library User Experience Team.

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