LibChat Widgets - ucsf-ckm/ucsf-library-ux-and-web-documentation GitHub Wiki

Overview

  • LibChat is part of LibApps, however, we are using the UC level instance — not the UCSF one.
  • It is meant to only be for research/reference questions
  • Chat is staffed across the UCs with each campus providing a certain number of hours to provide as much coverage as possible within the UC Libraries.
  • Micquel and Peggy are the product owners

Initial soft launch will only have widgets in these places:

  • reusable LibGuides widgets (in-page chat and button pop-out)
  • Ask an Expert/Searching and Managing the Literature (slide-out tab)
  • Ask an Expert/Faculty Support/Teaching and Research (slide-out tab)

Embedding LibChat widgets

See Springshare's Create LibChat widgets

Generate widgets

Logging In:

Generate code snippet

Slide-out tab widget

<div id="libchat_d5d24a743464537a90f6068af750716d"></div><script type="text/javascript" src="https://v2.libanswers.com/load_chat.php?hash=d5d24a743464537a90f6068af750716d"></script>

In-page chat widget

<div id="libchat_262330734f3c3729e47ce821ad7dea63"></div><script type="text/javascript" src="https://v2.libanswers.com/load_chat.php?hash=262330734f3c3729e47ce821ad7dea63"></script>

Button pop-out widget

<div id="libchat_de4443f3a8277f2b12ed25c39d8ee17b"></div><script src="https://v2.libanswers.com/load_chat.php?hash=de4443f3a8277f2b12ed25c39d8ee17b"></script>

Embedding widgets

Put the snippet in an html block at bottom of page. See Springshare's How to embed

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