Help Center widget integration - ucsf-ckm/ucsf-library-ux-and-web-documentation GitHub Wiki
Our Help Center is part of Zendesk (the Guides module). Settings for the widget are actually within the ticketing side of Zendesk.
To integrate a floating Help widget at the bottom of all pages, an Amin adds a snippet to Appearance > Elements > Legacy Hooks > wp_footer
<!-- Start of ucsflibrary Zendesk Widget script -->
<script id="ze-snippet" src="https://static.zdassets.com/ekr/snippet.js?key=adf68403-a4fd-4dfb-8db7-26bd8920eef0"> </script>
<!-- End of ucsflibrary Zendesk Widget script -->
TBD, do we want the widget in guides, or should users reach out to the guide owner?
LibCal > Admin > Look and Feel > Code Customizations
<!-- Start of ucsflibrary Zendesk Widget script -->
<script id="ze-snippet" src="https://static.zdassets.com/ekr/snippet.js?key=adf68403-a4fd-4dfb-8db7-26bd8920eef0"> </script>
<!-- End of ucsflibrary Zendesk Widget script -->