Client Support Troubleshooting - tsgrp/HPI GitHub Wiki

A few common errors may pop up in HPI or OpenContent logs - here is an explanation for some of them.

ERROR [mvc.annotation.AnnotationMethodHandlerExceptionResolver] [http-bio-443-exec-57] Invoking request method resulted in exception : public com.tsgrp.opencontent.core.exception.OCErrorResponse com.tsgrp.opencontent.rest.RESTService.genericException(java.lang.Throwable,javax.servlet.http.HttpServletResponse)
org.apache.catalina.connector.ClientAbortException: javax.net.ssl.SSLException: Connection has been shutdown: javax.net.ssl.SSLException: java.net.SocketException: Broken pipe

This error typically indicates if a request is partway complete and the user closed the browser or navigated to another page while the server was still responding to the request.