Users and stakeholders - tpximpact/f4-fsa-field-ops-discoveries-overview GitHub Wiki
Service stakeholders
The service stakeholders identified for this discovery cover the roles and/or teams involved in delivering .
- Identify relevant stakeholder groupings for this service (Service Lead)
- List internal and external stakeholders (Service Lead)
Stakeholder mapping
For each stakeholder, the mapping describes their role and influence on the service, and their objective or interest in ensuring the service operates successfully.
- Insert stakeholder mapping image
- Link to mapping document
User segments
- List principal and additional user segments (User Research Lead)
- Identify unique grouping characteristic of each user segment (User Research Lead)
The user segments identified for this discovery cover the roles and/or teams involved in .
- These are the main candidates for user research.
- Personas for priority user segments are elaborated with user needs.