User needs - tpximpact/f4-fsa-field-ops-discoveries-overview GitHub Wiki

User Segments

• Summarise priority user role groups identified for research, based on stakeholder mapping. (User Research Lead)

Personas

Data collected through was used to compile representative user personas.

These capture essential information about these users, their roles, needs, goals, and specific pain points in the .

• List personas and sub-personas grouped user segment role, linking to persona sections below. (User Research Lead)

Needs and goals for primary segment user personas are outlined below. Additional user segments are detailed separately, along with further elaboration on primary segments.

Persona 1

• Summary of persona, context and goal (User Research Lead)
• Add persona map image (User Research Lead)
• List needs and goals for each persona, grouped by key user journey stage or outcome. (User Research Lead)

Persona

• Summary of persona, context and goal (User Research Lead)
• Add persona map image (User Research Lead)
• List needs and goals for each persona, grouped by key user journey stage or outcome. (User Research Lead)