Service definition - tpximpact/f4-fsa-field-ops-discoveries-overview GitHub Wiki

Definition

• Summary of why the service exists, who is involved and where it fits into organisational activity. (Service Lead)

Mission

• Elaboate what the service enables, key goal, and principal challenge. (Service Lead)

Vision

• Elaborate the strategic goal for how the service is expected to operate. (Service Lead)

Goals

• List the successful outcomes of the service, noting where these are currently under-performed (ie, there is a defined service improvement goal, which may or may not be related to this discovery) (Service Lead)

Service Components

• Define the key service components under scrutiny in this discovery, and summarise related known context (Service Lead)