• Java version：SHAREit_Payment_Demo(Java).zip
• PHP version：SHAREit_Payment_Demo(PHP).zip
• cURL version：SHAREit_Payment_Demo(cURL).zip
• Ruby version：SHAREit_Payment_Demo(Ruby).zip
• Nodejs version：SHAREit_Payment_Demo(Nodejs).zip
• Python version：SHAREit_Payment_Demo(Python).zip
• C# version：SHAREit_Pay_Service_Demo(C#).zip

Active production environment should meet the two conditions: 1. KYC certified; contract signed.

After technical integration is completed, it is recommended to test the function according to the following use cases.

Please confirm whether the countryCode and currency parameters are passed in correctly. Country & Region Codes

• If the countryCode and currency parameters don't match, the order status will fail.
• When accessing payment methods in multiple countries, you need to pay special attention to whether the countryCode and currency parameters are the same.
• If there is a commercial strategy, it is necessary to pay special attention that the amount parameter passed in should be the user's actual payment amount.

Please confirm whether the callbackUrl is configured correctly. There are two ways to configure callback URL: 1. through requested parameters; 2.through the Merchant Management Platform. Configure Methods

• Correctly configuring the callbackUrl can obtain order status timely.

Please confirm whether the order status given by SHAREit Pay is correctly understood and processed.

• You can update order status through asynchronous notification or result query.
• Incorrect understanding of order status may result in loss of funds.
• Order status descriptions as follows： -- status=0 Pending（not final status） Customer is paying: Which means you need to wait for the callback notification from SHAREit Pay, or get the latest results of the transaction by query. -- status=1 Success Customer has paid successfully: Please provide the customer with the purchased service, such as recharge, goods, membership, etc. -- status=2 Failure Customer payment failed: Please handle the order as payment failure, the status of this order will not change to success.

Please confirm whether the order information is stored on the server end to avoid user or order data loss.t

• It is recommended to store customers' payments data on the server end to ensure that it will not be lost in the following scenarios. -- Overwrite installation -- Customers quit or closes the APP -- Clear the APP cookie

Please ensure that the customer ID (custId) passed in is unique to avoid revealing the customer's personal information.

• We will recommend the successful payment method based on the custId.
• If the you cannot guarantee the uniqueness of custID, users will see other customers' payment informations.

If you need SHAREit Pay to assist in the technical integration, please contact your account manager and provide the following information:

1. The APP installation package or H5 link URL which invovled SHAREit Pay checkout
2. Inform the checkout entrance
3. Provide test account

The merchant ID of production environment is the same as it of testing environments. Login Merchant Platform and enter [Config] - [Settings] page to get the Merchant ID.

The Secret key of the production environment needs to be regenerated. Login Merchant Platform and enter [Config] - [Settings] page to generate the secret key.

The callback URL of the production environment needs to be reset. There are two ways to configure callback URL:

1. Enter “Config” – “Settings” page of Merchant Platform to config callback URL.
2. You can configure the callback URL in requested parameters. More Details Notice: The callback URL configured by the interface has higher priority than the URL which configured by the Merchant Platform.

The service address of the production environment is different from the testing environment. Please pay attention to it.

SHAREit Pay Payment Service provides merchants with three forms of integration, including integration of Android SDK Payment, integration of standard API Payment and integration of SHAREit Pay app built-in cashier desk. Payment services support a variety of payment methods including electronic wallet, credit card, debit card, UPI, online banking and offline collection.

Business Process

1.1 Users select and buy commodities from merchants, and confirm purchase;

1.2 Through SDK or API, merchants initiate collection requests to SHAREit Pay, and obtain the SHAREit Pay Cashier Desk which can be opened in their own application, will be shown to users;

1.3 According to the guide of the cashier desk page, users select payment methods to complete the payment;

1.4 SHAREit Pay notifies merchants based on actual payment results:

• Cashier desk page jumps to the front desk callback address designated by merchant;
• When server is informed of the final payment state, it asynchronously pushes the payment result of the order to the callback URL designated by merchant;

1.5 Merchants also can call the order inquiry interface by their own to inquire order details;

1.6 If a merchant needs to initiate a refund on a successfully paid collection order, he or she can invoke the refund request interface to initiate the application; the result of the refund order can be known through the order inquiry interface or asynchronous result callback.

By integrating this SDK, merchants can open the checkout page directly in their Android applications.

1. Get the token necessary to call the SDK checkout

2. Call the SDK checkout page for users to pay

3. Receive a preliminary notice and process the order based on the payment result

SDK connection environment can be set via the function below.

refer to 【Method Parameters】for parameter description.

MerchantParamBean.Builder builder = MerchantParamBean.Builder()
        .setToken("123456") //Required
        .setBizType("STANDARD") //Required
        .setMerchantId("SP4189603") //Required
        .setOrderId("1535433516149") //Required
        .setTotalAmount("100") //Required
        .setCurrency("INR") //Required
        .setCountryCode("IN") //Required
        .setUserId("123456789") //Required
        .setSubject("iPhone 16G") //Required
        .setDescription("") //Optional
        .setReference("item157") //Optional
        .setCallbackUrl("http://***.com/callback") //Optional
        .setLanguage("en") //Optional
        .setPaymentDetail("") //Optional
        .setUserDetail("") //Optional
        .setShowResult(MerchantParamBean.PAY_RESULT_TYPE_SDK) //Optional
        .setExpireTime(1800); //Optional

MerchantParamBean merchantParam = builder.build();

SHAREitSDK.SHAREitSDK shareitSDK= new SHAREitSDK.SHAREitSDK ();
shareitSDK.startPayActivity(this, merchantParam, new SHAREitSDK.PayResultListener((int code, string orderId, string message, string reference) =>
 {
        string result = "code=" + code + " orderId=" + orderId + " message=" + message + " reference=" + reference;
            Debug.Log(TAG + " startPayActivity result " + result);
            if (payCode == 10000)
                Debug.Log(TAG + " Payment success");
            else if (payCode == 10001)
                Debug.Log(TAG + " Payment pending");
            else
                Debug.Log(TAG + " Payment failed");

            showDialog(result);
});

For latest use, please refer to SUnitUnityDemo (provided by SHAREit with SDK together).

After the payment is completed, SDK will callback App by executing function onResult(int code, String orderId, String message, String reference) of interface SPPayCallback. Please refer to【Asynchronous call-back descriptions on payment results】.

Request and Response data format: application/json

Code with value 10001 means “Pay in Process”, which means that the final status of the order is unknown. Merchants can learn about the order results by waiting for an asynchronous callback from the SHAREit Pay server, or by actively invoking the result query service. When the order jumps to the "success" or "failure" final state, the asynchronous callback service will actively notify the merchant.

Note: ① Applicable to local collections in India and collections in other countries.

Note: ① paymentType is only available when bizType = IN_CB.

In addition to integrating the above SDK, merchants are advised to pay attention to the following services in order to provide more complete collection services to your users

1. Notification Callback Interface

2. Refund Request Interface

3. Request Query Interface

All payment methods in India support refund while payment methods in other countries do not support at present.

Request and Response data format: application/json

Request Parameters：

{
    "merchantId" : "SP4189603",
    "bizType" : "refundApply",
    "version" : "2.1",
    "refundId" : "20181112112606266846",
    "orderId" : "1535433516149",
    "amount" : "1000",
    "currency": "INR",
    "sign": "347453016A8C448A7E9449F8D7CE3A51",
    "callbackUrl" : "https://***.com/revMsg",
    "comment" : "Sales return"
}

data参数

Response parameters:

{
    "bizCode" : "0000", // Indicates the request is received successfully
    "message" : "success",
    "displayMsg" : "success",
    "data": {
          "refundId" : "20181112112606266846",
          "tradeNo" : "REFTRADE20190415060401022956957",
          "orderId" : "1535433516149",
          "refundAmount" : 1000,
          "currency": "INR",
          "errorCode" : "",
          "errorMsg" : ""
    }
}

Note： 1.Subject to channel constraints, the refund status is only for querying whether the acceptance is successful, and it does not support querying the actual status of refund processing for the time being. However, various channels generally follow the following rules to process refunds: After the refund request is successfully accepted, the funds will be returned to the bank card or account used by the user within 5-21 days. 2.The merchant can answer the user according to the above caliber. If the user-side refund is not processed within the valid time, please contact SHAREit Pay for after-sales support.

After the payment is completed, SHAREit will send the relevant payment results to the merchant in the form of data streams. The merchant needs to receive and process them, and responds according to the document specifications.

1.1 The same notification may be sent to the merchant system several times. The merchant system must be able to handle duplicate notifications correctly.

1.2 When backend notification interaction occurs, if SHAREit Pay receives the merchant response does not conform to the specifications or exceeds the time limit, SHAREit Pay will determine the failure of the notification and re-send the notification until it succeeds (in the case of unsuccessful notification, SHAREit Pay will issue multiple notifications with a frequency of 10s/20s/30s/60s/120s-a total of 6 times), but SHAREit Pay cannot guarantee that these notifications will eventually be successful.

1.3 In case the order status is unknown or SHAREit Pay payment result notification has not been received, it is suggested that merchants active call the【Payment Result Query】of SHAREit Pay to confirm the order status.

Notice: 1.The merchant system needs to verify the content of the payment result notification by signature, and check whether the returned order amount is consistent with the merchant’s order amount, so as to prevent data leakage from causing "false notification" and causing financial losses. 2.When receive a notification for processing, we should first check the status of the corresponding business data to determine whether the notification has been processed, keep processing if it has not been processed, or return a successful result directly if it has been processed. Before checking and processing the status of business data, data lock should be used for concurrency control to avoid data confusion caused by function reentry.

Request and Response data format: application/json

After receiving the SHAREit Pay payment result notification, please follow the requirements and return the parameters to SHAREit Pay according to the following example:

1.Asynchronous Notification Content Example:

{
   "merchantId" : "SP4189603",
   "tradeOrderNo" : "TRADE20190415060455960905821",
   "orderId" : "1535433516149 ",
   "status" : 2,
   "countryCode" : "IN",
   "totalAmount": "1",
   "currency": "USD",
   "payAmount": "78",
   "payCurrency": "INR",
   "exchangeRate": "78",
   "errorCode" : "9999",
   "errorMsg" : "Execute exception",
   "sign" : "246b49c12eaa96407a7be96d80f10f29 "
}
}

2.Merchant Server Response Example:

{
    "result_code" : 200,
    "message" : "SUCCESS"
}

Request and Response data format: application/json

After receiving the SHAREit Pay payment result notification, please follow the requirements and return the parameters to SHAREit Pay according to the following example:

Asynchronous Notification Content Example:

{
    "merchantId" : "SP4189603",
    "refundId" : "20181112112606266846",
    "tradeNo" : "REFTRADE20190415060401022956957",
    "orderId" : "1535433516149",
    "refundAmount" : "1000",
    "currency": "INR",
    "status" : "1",
    "errorCode" : "",
    "errorMsg" : "",
    "sign" : "055e10f63af852bdac8fa174c65f2f8a"
}

Merchant Server Response Example:

{
    "result_code" : 200,
    "message" : "SUCCESS"
}

Request and Response data format: application/json

Request Parameters：

{
    "bizType ": "payTransQuery",
    "merchantId": "SP4189603",
    "orderId": "1543911807566",
    "version": "2.3",
    "sign": "6501C667567BE1E42950BDDF259FD7E7"
}

data parameters

Response:

{
    "data": {
		"tradeNo": "TRADE20181204081243021279830",
		"orderId": "1543911807566",
		"status": 1, // 0: In Process; 1: Pay Success; 2: Pay Failure
		"totalAmount": "1",
		"currency": "USD",
		"payAmount": "78",
		"payCurrency": "INR",
		"exchangeRate": "78",
		"errorCode": “”,
		"errorMsg": “”,
		"sign": "9232368D2EE8E9D1B54D9E765A585126"
    },
    "bizCode": "0000"
}

Request and Response data format: application/json

Request Parameters：

{
   "merchantId" : "SP4189603"
   "version" : "2.1"
   "bizType" : "refundQuery"
   "refundId" : "20181112112606266846"
   "sign" : "2CE83FA767609D7B19136132F733BF0B"
}

data parameters

Response:

    {
    "bizCode" : "0000",
    "message" : "success",
    "displayMsg" : "success",
    "data" :  {
        "refundId" : "20181112112606266846",
        "tradeNo" : "REFTRADE20190415060401022956957",
        "orderId" : "1535433516149",
        "refundAmount" : "1000",
        "currency" : "INR",
        "status" : 1, // 0: In Process; 1: Refund Success; 2: Refund Failure
        "errorCode" : "",
        "errorMsg" : "",
        }
    }

Notes: 1.Restricted by the channel, the refund status is only used to check whether the acceptance is successful, and the actual status of refund processing is not supported yet. However, all channels generally follow the following rules in dealing with refunds: after the refund request is successfully accepted, the funds will be returned to the bank card or account used by the user for payment within 5-21 days. 2.The merchant can respond to the user in accordance with the above rules. If the user-side refund is not processed within the valid period, SHAREit Pay can be contacted for after-sales support.

Notice: 1、Country and Currency are strongly corresponding, and do not meet the corresponding relationship in the table . 2、The merchant can only request countries that have opened contract authority effectively .

Supported Payment Type				Payment Amount Note
Category	Payment Type	Icon	Timeout	Minimal Amount	Maximal Amount	Other Limitation	Service Charge
E-Wallet	Paytm Wallet		Customized, default 30 min, 72 hours Max	INR 1	N/A	General KYC User Min:Rs1/Txn; Max:Rs10,000/Txn,Rs10,000/Month Fully KYC User Min:Rs1/Txn; Max:Rs10,000/Txn,Infinity/month	N/A
	PhonePe					Min:Rs1/Txn Max:Rs100,000/Txn Frequency:10Txns/day
	Amazon Pay
	Free Charge
	Airtel Money
Bank Card	Debit Card	N/A				Min:Rs1/Txn Max: Set by issuing bank Freq:Set by issuing bank
	Credit Card
Net Banking	Net Banking	N/A
UPI	UPI Collect	N/A
	UPI Intent

Supported Payment Type				Payment Amount Note
Category	Payment Type	Icon	Timeout	Minimal Amount	Maximal Amount	Other Limitation	Service Charge
Carrier Billing	Indosat	N/A	16 min	Rp 1.000	Rp 1,100,000	Fixed the detail: Click to check details；Rp 3,000,000/day	N/A
	Telkomsel		16 min	Rp 500	Rp 500,000	Mobile Content:1.000, 2.000, 3.000, 4.000, 5.000, 10.000, 12.500, 15.000, 20.000, 30.000, 35.000, 50.000, 60.000, 75.000, 100.000, 113.000, 150.000, 200.000, 250.000, 300.000, 330.000, 350.000, 400.000, 410.000, 500.000	10% Service Fee
	XL		16 min	Rp 1,000	Rp 1,000,000	Rp 100,000/month (only applies to postpaid users)，Rp 3,000,000/day	N/A
	Tri Indonesia		16 min	Rp 500	Rp 1,300,000	N/A	N/A
Convenience Store	Alfamart	N/A	26 hours	Rp 50,000	Rp 2,000,000	Rp 10,000,000/day	N/A
	Indomaret		26 hours	Rp 40,000	Rp 5,000,000	N/A	N/A
	True Money Agent Network		26 hours	Rp 1	Rp. 10,000,000	N/A	N/A
E-Wallet	Doku		1.5 hours	Rp 1	Rp 5,000,000	Rp 20,000,000/month	N/A
	Go-Pay		3 hours	Rp 1000	Rp 10,000,000	N/A	N/A
	DANA		48 hours	Rp. 1	Rp. 10,000,000	N/A	N/A
	LinkAja		48 hours	Rp. 1	Rp. 10,000,000	N/A	N/A
	OVO		30 min	Rp. 1	Rp. 10,000,000	N/A	N/A
Bank Transfer	Bank Transfer	N/A	26 hours	Rp 50,000	Rp 10,000,000 - Rp 50,000,000，depending on the bank.	Rp 10,000,000 - Rp 50,000,000，depending on the bank.	Rp 0-7500, depending on banks, Rp 6500 is most common

Supported Payment Type				Payment Amount Note
Category	Payment Type	Icon	Timeout	Minimal Amount	Maximal Amount	Other Limitation	Service Charge
E-Wallet	GCash		24 hours	PHP 1	PHP 10,000	N/A	PHP10 Service Fee
	Grabpay		24 hours	PHP 1	PHP 100,000	N/A	N/A
	DragonPay Credit		48 hours	PHP 1	PHP 1,000,000	N/A	N/A
	Coins.ph		24 hours	PHP 1	PHP 1,000,000	N/A	N/A
Convenience Store	7-eleven PH		72 hours	PHP 50	PHP 200,000	N/A	N/A
	Bayad Center		72 hours	PHP 50	PHP 200,000	N/A	N/A
	Cebuana Lhuillier Bills Payment		72 hours	PHP 10	PHP 1,000,000	N/A	N/A
	EC Pay		72 hours	PHP 50	PHP 1,000,000	N/A	N/A
	Robinsons Dept Store		72 hours	PHP 50	PHP 200,000	N/A	N/A
	LBC Bills Payment		72 hours	PHP 50	PHP 200,000	N/A	N/A
	M. Lhuillier		72 hours	PHP 180	PHP 1,000,000	N/A	PHP20 Service Fee
	RuralNet		72 hours	PHP 20	PHP 100,000	N/A	N/A
	SM Bill Payment		72 hours	PHP 50	PHP 200,000	N/A	N/A
	RD Pawnshop		72 hours	PHP 10	PHP 20,000	N/A	N/A
Bank Transfer	OTC Bank & ATM	N/A	72 hours	PHP 1	PHP 2,000,000	The amount varies slightly from bank to bank, the limit is usually between 1-1000000.	Some Banks charge fees, ranging from P10 to P50, most of which are P25
	Online Bank	N/A	24 hours	PHP 1	PHP 10,000,000	The amount varies slightly from bank to bank, the limit is usually between 1-1000000.	Some Banks charge fees, ranging from P5-P15
Carrier Billing	Globe	N/A	16 min	PHP 10	PHP 2000	Only the following fixed amounts are supported: 10, 20, 50, 100, 200, 300, 400, 500, 1000, 2000	PHP 500/month (only applies to postpaid users)
	Smart&Sun		16 min	PHP 10	PHP 2000	N/A	N/A

In case customer choose Gopay, the page show loading failed and presenting "ERR_UNKNOWN_URL_SCHEME" error.

If the container to open API standard checkout is Android's WebView, you need to override WebViewClient. Here is the sample code.

public class TestWebViewClient extends WebViewClient {
    private Context mContext;

    public TestWebViewClient(Context context) {
        mContext = context;
    }

    @Override
    public boolean shouldOverrideUrlLoading(WebView view, String url) {
        if(shouldOverrideUrlLoading(url))
            return true;
        return super.shouldOverrideUrlLoading(view, url);
    }

    @TargetApi(Build.VERSION_CODES.LOLLIPOP)
    @Override
    public boolean shouldOverrideUrlLoading(WebView view, WebResourceRequest request) {
        String url = request.getUrl().toString();
        if(shouldOverrideUrlLoading(url))
            return true;
        return super.shouldOverrideUrlLoading(view, request);
    }

    private boolean shouldOverrideUrlLoading(String url) {
        if (!TextUtils.isEmpty(url) && url.startsWith("gojek://")) {
            Intent intent = new Intent(Intent.ACTION_VIEW, Uri.parse(url));
            mContext.startActivity(intent);
            return true;
        }
        return false;
    }
}

Click to download：GoPayExample

In case customer choose DANA, the page shows loading failed and presenting "The network connection is unstable.Please try again later" error.

If the container to open PaySDK checkout is Android's WebView, you need to set the WebView's WebSettings property. The code is as follows.

webSettings.setDomStorageEnabled(true);
webSettings.setTextZoom(100);
webSettings.setUseWideViewPort(true);

You can enter “Config” – “Settings” page to get and modify the secret key. When configuring, please pay attention to the environment (testing environment or production environment).

There are two ways to configure callback URL:

1. Admin account (or other operators with “Config” function) can enter “Config” – “Settings” page of Merchant Platform to config and modify callback URL.
2. You can configure the callback URL in requested parameters. More Details Notice: The callback URL configured by the interface has higher priority than the URL which configured by the Merchant Platform.

Please confirm the status of your contract whether it is valid first. If failed to generate the secret key, please contact SHAREit Pay for asisstance.

1. Please confirm you have set the callback address.
2. Please confirm the callback address you set is correct.
3. If it is still failed, please contact SHAREit Pay for asisstance.

The login account is created by SHAREit. You will receive an activation email from SHAREit, please make sure that you have activated your account before starting to use.

The new account needs to be activated by email and you need to change your password to login your account at the first time.

If you failed to open the activation link and activate your account in 24 hours, the link will be invalid to make sure the security of your account. You can just resend the activation email by your admin account.

There is a “Forget Password” button in the lower right corner of the login page. You can reset the password by clicking it.

You can click your avatar and select the "Change Password" button to enter the password modification page in Merchant Platform.

If your account bound multiple MIDs, you can check the different MIDs by clicking the merchant name on the top right corner. You can find the current MID information by the high light area.

We support Chinese and English versions for now. You can switch them by 2 ways:

1. You can find the switch button below the landing page.
2. You can switch the languages by clicking your avatar after login your account.

There are 3 time zone setting types:

Control the time zone of the whole platform

The default time zone is the same with your browser’s. You can set it by clicking your avatar and setting the “Timezone Setting”.

Control the time zone of the transaction searching

Switch the time zone on the “Order Search” page to deal with the transaction checking. This time only applies to the “Transaction Date”. If the time zone is set by both “a” and “b”, it will be displayed in “b” time zone. If the page is reloaded, the time zone will revert to the default one.

Control the time zone of the download reports

When downloading order reports, users can set the time zone separately. If the time zone is set by both “a”, “b” and “c”, it will be displayed in “c” time zone.

Please make sure that you have set the same time zone.

Please make sure you have set the same time zone before you download the report.

Restricted by the channel, only orders paid from Indian support to initiate refunds. If the refund request is successfully accepted, the funds will be returned to the customer’s bank card or account within 1-21 days

You can initiate a refund by two ways:

1. Enter “Order Search” – “Payment” page.
2. Search the Order ID which you wanna refund to enter “Order Detail” page.
3. Click “Initiate a refund”.

You can initiate a refund request via a API. More Details

An order needs to meet the following conditions to initiate a refund:

1. Only successfully paid orders can be refunded.
2. Orders already in the refund process cannot be refunded again.
3. Orders that have been successfully refunded cannot be refunded again.
4. Refund can be initiated within 180 days of successful order payment.
5. Please ensure that the account balance is sufficient for the refund.
6. Currently, only Indian payment methods support refunds. Payment methods in other countries are not supported now.
7. Please confirm whether the operator has permission to request a refund.

If the order does not meet the conditions but still need to be refunded, it is recommended to use SHAREit Pay's disbursement service to refund. For more information, please contact [email protected].

If the refund request is successfully accepted, the funds will be returned to the customer’s bank card or account within 1-21 days. In case of Net banking transactions, certain government banks may take some more days.

The refund amount will be returned to the user account in the original transaction method. For example: The user paid through Paytm Wallet. If refund successfully, the amount will be returned to the user's Paytm Wallet account.

SHAREit Pay will deduct the refund amount from your unavailable balance first. If there is insufficient amount in the unavailable balance, the refund amount will be deducted from the available balance.

If your balance is insufficient, you can enter the “Top up” – “Account” page and follow the steps to complete the top-up.

The success status only indicates that the channel has successfully accepted the refund application. Refund will be initiated on the same day (provided you have enough funds in your account). It will take between 1 and 21 days for the refund amount to reflect in your customer’s bank account. In case of Net banking transactions, certain government banks may take some more days. Restricted by the channel, the refund status is only for querying whether the application is successful, and it does not support querying the actual status of refund processing. However, various channels generally follow the following rules: If the refund request is successfully accepted, the funds will be returned to the customer’s bank card or account within 1-21 days. If there is a customer complaint, you can answer the customer according to the above explanation. Any other questions, you can contact SHAREit Pay for after-sales support.

Of course, you can. Regardless of the order being rejected or refunded failure, as long as it is within the validity period of the refund, you can initiate a refund application again.

Of course, you can. As long as the order is eligible to initiate a refund, the refund will not be affected even if settled.

Please contact SHAREit Pay to add the approval function. If it’s already enabled, please contact the admin account (or other operators with “Users” function) to change your permission.

Orders that meet the settlement conditions will be transferred within 1 working day of China. If you not received it, the possible reasons are as follows:

1. Please confirm whether the minimum settlement limit is agreed in the contract, if the settlement amount that has not reached the specified amount will not be transferred.
2. If the bank suspends services during local holidays, the transfer time will be postponed. After the transfer is successful, SHAREit Pay will send you a notification email.

Settlement bank card information needs to be provided at the time of contract signing. If you want to change it, please contact SHAREit Pay and provide relevant certificates.

1. Enter the “Settlement” page.
2. Click “Download” button after completing the filter items. Please notice that you can set the time zone as you need on this page and the time of the transactions will be updated accordingly.

Transaction Amount

The transaction amount is the amount and currency actually paid by the user.

Settlement Amount

Settlement Amount = Transaction Amount - (Total Tax + Total Commission + Refund Amount) The currencies involved here are the currencies actually paid by users

Transfer Amount

The transfer amount is the actual transfer amount. If there is cross-border settlement, the currency here should be the converted currency.

Please notice that the refund amount may include orders settled previously.

Transaction volume is the number of original transactions contained in the settlement cycle.

The service charge is the transfer handling fee charged by the bank, which will be deducted from your settlement amount.

If cross-currency settlement exists, it will be converted at the exchange rate on the day of the transfer bank.

You can view the details as follows:

1. Enter “Settlement” page.
2. Search Bank Order ID or Settlement ID to enter “Settlement Detail” page.
3. Click “Download” button to download Settlement information.

When the settlement amount is successfully transferred, the admin of Merchant Platform and “Finance” contact will receive an email notification.

If you want more than one person to receive the settlement notification email, it is recommended to fill in the group email address in the "financial" contact email.

The volume of successful orders shown in the “Dashboard” has been displayed according to the orders’ created date. The volume of orders in the settlement details has been settled according to the orders’ completed time. They have two different statistical dimensions, so the results are different. It is recommended that you can enter “Order Search” - “Payment” page to download Order Details to reconcile.

There are two ways to check your account balance:

1. Enter “Balance” – “Account” page to check your account balance.
2. Enter “Balance Alerts” – “Balance” – “Account” page to configure balance alert rules. When your account balance is less than or equal to the alert value, SHAREit Pay will send you an email to notify you.

"Available balance" is your top-up amount, which can be used for disbursement and refund. "Unavailable balance" is the amount which is going to be settled. It is not available for disbursement, but can be used for refund.

You can enter “Balance” – “Account” page to check the available balance movements history.

You can enter “Balance” – “Account” page and follow the steps to complete the top-up.

If you want to top up across currencies, please select your transfer currency and amount when submitting the top-up application. We will recharge your account according to the actual amount we received after converting. The exchange fee is based on the exchange rate of the transfer bank.

Merchant ID is the unique identification number for your merchant Account. For any issue that you would face, we will quickly solve it by your unique MID. There are two ways to get your MID:

1. Click the merchant name at the upper right to get it.
2. Enter "Profile" - "Setting" page to get it.

Enter "Profile" - "Setting" page to check the general and settlement info of the merchant. You can modify your “Contact Address”, and other information could be changed by SHAREit Pay only.

The display name will be displayed on the merchant platform and check-out page. Due to channel restrictions, please contact the SHAREit Pay to make modification and provide the reason and proof.

Business contact information is mandatory and cannot be deleted. It can only be edited.

Enter "Profile" - "Setting" page and click "Show Detail" to view information about available services.

Production environment

The payment products in the production environment are determined by the signed contract. If you want to change it, please contact your account manager and sign a new contract.

Testing environment

Please contact your account manager to change it.

There are 3 ways to check the status of orders:

1. You can enter “Order Search” - “Payment” page to search the status.
2. You can check the order status by receiving “Notification Callback”. More Details
3. You can get the transaction status by using “Result Query”. More Details

You can switch the time zone on the “Order Search” page to deal with the transaction checking. This time only applies to the “Transaction Date”. If the page is reloaded, the time zone will revert to the default one.

You can download the transaction reports as follows:

1. Enter “Order Search” - “Payment” page.
2. Click “Download” button after completing the filter items. Please notice that you can set the time zone as you need on this page and the time of the transactions will be updated accordingly.

Please make sure that if you have set a same time zone on these two pages. The time on “Order Search” page is controlled by “Timezone”. This time only applies to the “Transaction Date”. The time on “Order Detail” page is only controlled by the whole time zone which can be set by clicking your avatar.

First of all, you should make sure that the Order ID is correct. If you still can’t find it, maybe this order is only created in your system, but not yet by our side, mainly caused by two conditions as follows:

1. Exiting the page too quickly when the user enter the check-out page.
2. Exiting the check-out page before the page has been fully loaded.

First of all, you should make sure that the Order ID is correct. If you still unable to find it, maybe this order is only created in your system, but not yet synchronized with our system, which is mainly caused by two conditions as follows:

1. The customer enters the checkout page but exits too quickly.
2. The customer exits the checkout page before the page has been fully loaded.

The success status only indicates that the channel has successfully accepted the refund application. Refund will be initiated on the same day (provided you have enough funds in your account). It will take between 1 and 21 days for the refund amount to reflect in your customer’s bank account. In case of Net banking transactions, certain government banks may take some more days. Restricted by the channel, the refund status is only for querying whether the application is submitted successful, and it does not support querying the actual status of refund processing. However, various channels generally follow the following rules: If the refund request is successfully accepted, the funds will be returned to the customer’s bank card or account within 1-21 days. If there is a customer complaint, you can reply the customer according to the above explanation. Any other questions, please contact SHAREit Pay for after-sales support.

The possible reason is that the customer did not complete the payment in time, which means the customer did not complete the payment successfully until the order has timed out and closed. In such cases, you can directly handle the order as failure status. We will refund this amount to customer’s account. It will take between 1 and 21 days for the refund amount to reflect in your customer’s bank account. In case of Net banking transactions, certain government banks may take some more days.

Paytm restricts OTP request's times due to Anti-brush mechanism and cost considerations. Paytm does not specify the frequency of OTP, but according to our test results are about 10 times in 10 minutes. If the user needs to lift OTP restrictions, please contact Paytm.