Business Requirements - smamkele/TopTel GitHub Wiki

Billing systems process is the usage of network equipment that is used during the service usage into a single Call Detail Record (CDR). The billing process involves receiving billing records from various networks, determining the billing rates associated with the billing records, calculating the cost for each billing record, aggregating these records periodically to generate invoices, sending invoices to the customer, and collecting payments received from the customer.

Toptel needs an automated billing software that will

• Integrate all service charges onto a single customer invoice thereby creating a unified view of the customer and all services (Mobile, Fixed, IP, etc.,) provided to that customer.
• Lessen process delay in terms of releasing customer bill. -improve efficiency -reduce cost -improve accuracy ensure that the billing is seamless as possible.