How to Reset Ledger Live to Factory Settings: A Step‐by‐Step Guide - sistim63/Ledger-Tips-and-Tricks-2025 GitHub Wiki

Resetting Ledger Live to factory settings can help resolve technical issues, clear corrupted data, or prepare your app for a fresh setup. Unlike resetting your Ledger hardware wallet (which requires a 24-word recovery phrase), resetting Ledger Live only affects the app’s configuration—your crypto assets remain secure on your hardware wallet.

This guide covers how to reset Ledger Live on desktop and mobile, what data is erased, and how to restore your accounts afterward.

Please download the last update of Ledger Live Application:

1.Ledger Live for Windows 10/11

2.Ledger Live for MAC

3.Ledger Live for Android

What Happens When You Reset Ledger Live?

Resetting Ledger Live removes:

  • All added accounts (you’ll need to re-add them)
  • Transaction history (unless restored from a backup)
  • App settings (currency preferences, portfolio display)

⚠️ Important:

  • Your private keys remain safe on your Ledger device.
  • If you have a backup file (.json), you can restore your accounts later.

How to Reset Ledger Live (Desktop & Mobile)

1. Resetting Ledger Live on Desktop (Windows/macOS/Linux)

Method 1: Via Settings (Soft Reset)

  1. Open Ledger Live and go to Settings (⚙️).
  2. Navigate to Help → Reset Ledger Live.
  3. Confirm the reset.
  4. The app will restart with default settings.

Method 2: Manual Reset (Full Clean Reinstall)

  1. Uninstall Ledger Live from your computer.
  2. Delete leftover data (optional but recommended for a complete reset):
    • Windows: Delete the %appdata%/Ledger Live folder.
    • macOS: Remove ~/Library/Application Support/Ledger Live.
    • Linux: Clear ~/.config/Ledger Live.
  3. Reinstall Ledger Live from the official website.

2. Resetting Ledger Live Mobile (iOS/Android)

Method 1: Via App Settings

  1. Open Ledger Live Mobile.
  2. Go to Settings (⚙️) → Help → Reset Ledger Live.
  3. Confirm the reset.

Method 2: Reinstalling the App (Full Reset)

  1. Uninstall Ledger Live Mobile from your device.
  2. Reinstall from the App Store (iOS) or Google Play (Android).

What to Do After Resetting Ledger Live

  1. Reconnect Your Ledger Device (via USB or Bluetooth).
  2. Re-add Your Accounts (manually or from a backup).
  3. Restore from Backup (If Available)
    • Use your previously exported .json file.
    • Go to Settings → Help → Restore from Backup.

When Should You Reset Ledger Live?

  • App crashes or freezes frequently
  • Sync errors with accounts
  • Preparing to sell/give away your computer
  • Switching to a new Ledger device

Security Considerations

🔒 Your crypto is still safe—resetting Ledger Live does not affect your hardware wallet. 🔒 Backup before resetting if you want to restore accounts later. 🔒 Never share your 24-word recovery phrase—it’s not needed for this process.

Final Thoughts

Resetting Ledger Live is a useful troubleshooting step that does not impact your cryptocurrency holdings. Whether you’re fixing an issue or starting fresh, following these steps ensures a smooth process.

📢 Need help? Let us know in the comments! 🚀