Serviots: Case Study ‐ e‐Commerce and Retail Management Solution - silamanserviots/Serviots_Website GitHub Wiki

An all-inclusive retail and e-commerce solution for a top US client. The client was able to increase sales performance, enhance customer satisfaction, and optimize processes thanks to the solution.

About the Project

The contemporary eCommerce and retail industries are not exempt from innovation; they require solutions with cutting-edge features, functionality, and creativity in addition to apps and websites. Our client, one of the top eCommerce and retail dwellers in the USA, wanted something comparable. Managing inventories, sales procedures, customer information, and order fulfillment presented numerous difficulties for the client. In addition, a lot of their rivals used eCommerce websites and apps with a ton of clever features and functionalities, which made it difficult for customers to compete. In order to help them manage their eCommerce business, streamline operations, improve customer experience, and increase sales performance, they asked us to develop a mobile application and an e-commerce website.

Project Understanding & How We Plan & Execute the Project

Our customer, a significant participant in the retail and eCommerce industries, sought to develop an effective, scalable, and future-proof eCommerce platform. Because of the difficulties and issues they were having, the customer wanted to create a custom application. All facets of their company, including operations, product management, order fulfillment, and processes, require a single solution. The client came to us with the criteria, along with a ton of expectations and obstacles. The client presented us with a budgetary problem because they had a tight budget and desired quality that was unaltered. Therefore, our goal is to provide the best quality at the lowest cost. Thus, we agreed to the project. I made a thorough project development roadmap after doing a preliminary evaluation of the material.

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