Interview Notes - ryangurn/regtools GitHub Wiki

Interview Notes

Authors Key
Ryan Gurnick rg
Joseph Goh jg
Samuel Lundquist sl
Mason Sayyadi ms
Owen McEvoy om

Revision History

Date Author Description
2/27/20 rg Setting up initial document

NOTES: Denise Penn (February 26th, 2020)

Q.) How many kids do you get per day?

  • ~10 with drop-in days and 3 scheduled/4 drop-ins other days

Q.) What are the most common questions that students ask?

  • What classes should I sign up for?
  • How can I drop this class?
  • I'm failing this class, what should I do?

Q.) What types of students normally meet with you?

  • Sciences (Chemistry, Biology, Physics)

Q.) What's tough about students with different majors coming to you?

  • Too many tabs open.
  • Degree guide is awkward to read.
  • They have to have 2 monitors to display all of the information.

Q.) What tools do you use to help students with registration?

  • Degree Guide
  • The student's major website which lists the requirements

Q.) Can you walk us through your process of advising a student?

  • Pull up students transcript and degree guide on DuckWeb
  • Find student's major website
    • Each website is set up differently, so this can be a difficult task
    • She tried multiple links before finding the correct page
  • Inspect degree guide to see which of the requirements the student hasn't completed
  • Suggest a schedule to the student
    • Some can handle a more difficult schedule while others require a more balanced one

Q.) What do you want from a software?

  • Want it to be easier to read
  • Want to have a lot of information displayed on one screen and to be easily accessible
    • Duckweb requires "a lot of clicking" to access student information
  • Built in major checklist.

NOTES: Elizabeth Milner (February 27th, 2020)