Administration Utility programs Troubleshooting - robinfeng/beashelp GitHub Wiki

问题

Configuration of Server management

Server management Introduction
Server Management Administration tab Protocol Planned activities tab Examples of activities E-Mail tab Extended tab Distributed server landscapes Troubleshooting

Possible problems and solutions are given for operating beas services

  1. "Server Offline" although beas-Service has been started

beas-Service for providing apps is running, but in the browser "server offline" is displayed.

a) Check, if the hooklet for "HTML-Server" was set. b) Check, if the communication folder was selected correctly.

XAMPP The communication directory for XAMPP is located below the root directory. If the connector is located under c:\xampp\htdocs\demo, the communication directory needs to be c:\xampp\htdocs\demo\beasweb.

Tomcat Directory needs to fit with settings in index.jsp.

External Connector Setting is irrelevant, because communication runs via external PHP-Server.

c) After changes, the service needs to be restarted.

  1. Website is unavailable (Error 404)

In this case, the problem is related to your webserver (XAMPP, Tomcat or external). Please check, if ports and addresses have been indicated correctly.

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