How to collect logs - ringcentral/ringcentral-embeddable GitHub Wiki

1. Right click at the widget/app, and select Inspect to open Chrome developer tool.
2. Click more icon in developer tool, undock the developer tool into separate window

3. Click settings, and select show timestamp in console

4. Go to Console panel, click settings and select preserve log

5. Go to network, also select preserve log

6. Keep the developer tool opened, and use the integration as you do previously. You can put it in background, so it will not effect your work.
7. Refresh the page with the widget. Use it as normal in the widget, and see if the issue can be reproduced. If you are collecting logs for multiple tabs, do 1-7 for every tab with the widget integration, then you will have multiple chrome developer tool window opened.
8. If the issue is not reproduced, keep use it until you find the issue is reproduced.
9. Once the issue is reproduced, go back to Chrome developer tool
10. Go to Console panel, right click at logs and select “Save as” to save log file

11. Go to network, save HAR file:

For old Chrome, right click at any network request's name, and select Save all as HAR with content to save HAR file:

For new Chrome, right click at any network request's name, and select Copy -> Copy all as HAR

Then create a new text file to paste the content and save the file.

12. Share logs and HAR file to us. If you are collecting logs for multiple tabs, do 10-12 for every Chrome developer tool windows.