There are up to three VPN profiles that you may need access to get access to ARC-TS resources.  For the VPN profiles and software, see the ITS VPN page.

All ARC-TS staff can use the following:

1. UM traffic only :  only web traffic headed to UM will be routed over this VPN connection. All other traffic (e.g. Google, Apple, CNN) are routed directly to those sites.
2. All traffic:  all traffic is routed to UM's VPN service and then routed to the destination.  Useful where you do not trust your wifi/network connection.

Systems, Storage, DSI / Hadoop teams:

• The ARC-TS VPN has a limited number of IP addresses and is used for additional capabilities.  Only use these if you are on one of these teams or require it to do a particular job function.  You can duplicate your UM VPN entry and then change the following
  • Group: VPN-remote-IT-ARC-TS-Staff
  • Password: you can get this from either msbritt or dekemar.

ITS has created bastion hosts for staff login; ARC-TS has defined two of those hosts that you can remotely login into via SSH and then log into ARC-TS services.   

Host names are: 

• mandarin.dsc.umich.edu
• alethe.dsc.umich.edu

Use Slack and Google Meet as usual.  If Slack goes down, use Google Chat, and if that doesn't work, feel free to contact your manager at the phone number above.

If you encounter any problems connecting to or using VPNs or bastions hosts let your manager know ASAP.

Our general use of cloud tools (Google calendar, Google Mail, Slack, Google Meet, BlueJeans, etc.) will be used in a similar manner as to what you would use in the office.