troubleshooting - r3dunlop/GRSISort GitHub Wiki
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#UnFixable Problems
###Architecture
- Only 64-bit architectures are currently supported. The analysis side of GRSISort may eventually be expanded to 32-bit machines...but why not have an excuse to upgrade?
#GRSI Installation ###Installing under OSX Instructions to follow... ###HTML - If you recieve the error `sh: 1: dot: not found` it is because you do not have a **dot** writing program. This is not really an issue, but to avoid this, install a dot program like **graphviz**. (On Ubuntu `sudo apt-get install graphviz`)
#GRSI Installation ###Installing under OSX Instructions to follow... ###HTML - If you recieve the error `sh: 1: dot: not found` it is because you do not have a **dot** writing program. This is not really an issue, but to avoid this, install a dot program like **graphviz**. (On Ubuntu `sudo apt-get install graphviz`)
- You may recieve the error in asfont.c that freetype/freetype.h does not exist. This can be solved by changing line 67 in asfont.c from
CODE: SELECT ALL
#include <freetype/freetype.h>to
CODE: SELECT ALL
#include <freetype.h>
```
####Standard C Libraries
- If you recieve the errors:
```bash
Error: cannot open file "gnu/stubs.h" /usr/include/features.h:399:
Error: cannot open file "bits/wchar.h" /usr/include/stdint.h:27:
Error: cannot open file "bits/wordsize.h" /usr/include/stdint.h:28:
```
You're missing the 32 bit libc dev package:
On **Ubuntu** it's called `libc6-dev-i386` - do `sudo apt-get install libc6-dev-i386`. See below for extra instructions for Ubuntu 12.04.
On **Red Hat** distros, the package name is `glibc-devel.i686`
On **CentOS 5.8**, the package name is `glibc-devel.i386`
On **CentOS 6 / 7**, the package name is `glibc-devel.i686`.
On **SLES** it's called `glibc-devel-32bit` - do `zypper in glibc-devel-32bit`
Are you using Ubuntu 12.04? There is a known problem that puts the files in a non standard location. You'll also need to do:
```bash
export LIBRARY_PATH=/usr/lib/$(gcc -print-multiarch)
export C_INCLUDE_PATH=/usr/include/$(gcc -print-multiarch)
export CPLUS_INCLUDE_PATH=/usr/include/$(gcc -print-multiarch)
```
If you encounter the problem:
```bash
.... /usr/bin/ld: cannot find -lstdc++ ....
```
On **Ubuntu** you will need to do `sudo apt-get install g++-multilib`
On **CentOS 5** you will need to do `yum install libstdc++-devel.i386`
On **CentOS 6** you will need to do `yum install libstdc++-devel.i686`
####XML
- If you have any problems with XML, etc. Please make sure you followed the ROOT download instructions very carefully including the installation of packages such as `libxml2-dev`.
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If you have an issue that is currently not on the above list please post it to the [Issue Tracker](https://github.com/GRIFFINCollaboration/GRSISort/issues) after filling out an [Error Report](errorreport).