Glossary: Terms and definitions

We’ve covered a lot of terms—some of which you may have already known, and some of which are new. To make it easy to remember what a word means, we created this glossary of terms and definitions.

To use the glossary for this course item, click the link below and select “Use Template.”

Link to glossary: Week 4 Glossary

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If you don’t have a Google account, you can download the glossary directly from the attachment below.

Weekly challenge 4

1st time

Question 1

Fill in the blank: A data analytics team is working on a project to measure the success of a company’s new financial strategy. The vice president of finance is most likely to be the _____.

A. secondary stakeholder

B. primary stakeholder

C. analyst

D. project manager

A data analytics team is working on a project to measure the success of a company’s new financial strategy. The vice president of finance is most likely to be the primary stakeholder

Question 2

At an online marketplace, the _____ includes anyone in an organization who interacts with current or potential shoppers.

A. executive team

B. project management team

C. data science team

D. customer-facing team

At an online marketplace, the customer-facing team includes anyone in an organization who interacts with current or potential shoppers.

Question 3

There are four key questions data analysts ask themselves: Who is my audience? What do they already know? What do they need to know? And how can I communicate effectively with them? These questions enable data analysts to communicate clearly with stakeholders and team members. True or False?

A. True

B. False

It is true statement

Question 4

You receive an angry email from a colleague on the marketing team. The marketing colleague believes you have taken credit for their work. You do not believe this is true. Select the best course of action.

A. Walk over to the marketing colleague’s cubicle, and tell them you strongly disagree.

B. Forward the email to the marketing director with an equally angry note.

C. Delete the email. It’s best not to create any additional conflict.

D. Reply to the email, asking if they can schedule a time to talk about this in person in order to allow both of you to share your perspectives.

The correct answer is D. Reply to the email, asking if they can schedule a time to talk about this in person in order to allow both of you to share your perspectives.

Question 5

Data analysts focus on sample size to make sure they have enough data so that a few unusual responses don’t skew the results. True or False?

A. True

B. False

It is true statement.

Question 6

Arriving at meetings prepared is an important part of creating a professional work environment. This involves which of the following actions? Select all that apply.

• Bringing materials to take notes with
• Reading the meeting agenda ahead of time
• Bringing a laptop to keep an eye on emails
• Considering what questions you may be asked so you’re prepared to answer

Question 7

You are leading an online meeting to discuss the new project. What should you do before starting the meeting to make it effective? Select all that apply.

• Ensure that essential team members attend
• Send out an agenda for the meeting
• Ensure that all necessary technology works
• Have them arrive when they choose

Question 8

Your manager assigns you a project task, and you don’t understand the point of the project. What questions can you ask them to determine the objective? Select all that apply.

• What is the story they want to tell?
• What do you have to do for this task?
• What is their end goal?
• What is the big picture?

2nd time

Question 1

A data analytics team is working on a project to measure the success of a company’s new financial strategy. Select the person most likely to be the primary stakeholder for this project.

A. The data analyst

B. The project manager

C. The director of analytics

D. The vice president of finance

The correct answer is D. The vice president of finance

Question 2

How does the customer-facing team benefit their organization? Select all that apply.

• They advertise to customers.
• They set expectations from customers.
• They communicate customer feedback.
• They compile information about the customers.

Question 3

There are four key questions data analysts ask themselves: Who is my audience? What do they already know? What do they need to know? And how can I communicate effectively with them? These questions enable data analysts to communicate clearly with stakeholders and team members. True or False?

A. True

B. False

It is true statement

Question 4

A data analyst receives an email from the vice president of marketing. The vice president is upset because the report they want from the analyst is late. Select the best course of action.

A. The analyst should apologize and inform the vice president that the marketing managers caused the delay.

B. The analyst should call the vice president and ask them how important it really is to their marketing efforts.

C. The analyst should send the report immediately, even if it’s not completely finished. This will make the vice president happy.

D. The analyst should respond saying they understand the vice president’s concerns, provide a status update, and let the vice president know when to expect the completed report.

The correct answer is D. The analyst should respond saying they understand the vice president’s concerns, provide a status update, and let the vice president know when to expect the completed report.

Question 5

A data analyst is collecting data. They decide to gather lots of data to make sure that a few unusual responses do not skew the results later in the process. What element of data collection does this describe?

A. Data cleaning

B. Statistical significance

C. Visualization

D. Sample size

The correct answer is D. Sample size

Question 6

Arriving at meetings prepared is an important part of creating a professional work environment. This involves which of the following actions? Select all that apply.

• Considering what questions you may be asked so you’re prepared to answer
• Bringing materials to take notes with
• Reading the meeting agenda ahead of time
• Bringing a laptop to keep an eye on emails

Question 7

You are leading an online meeting to discuss the new project. What should you do before starting the meeting to make it effective? Select all that apply.

• Ensure that all necessary technology works
• Ensure that essential team members attend
• Send out an agenda for the meeting
• Have them arrive when they choose

Question 8

Conflict is a natural part of working on a team. What are some ways to help shift a situation from problematic to productive? Select all that apply.

• Identify the person who caused the issue so they can take responsibility.
• Ask for a conversation to help you better understand the big picture.
• Reframe the question by asking, “How can I help?”
• Take a moment to check your emotions before engaging in an argument.

3rd times

Question 1

A data analyst starts a new project for the operations team at their company. They take a few hours at the beginning of the project to identify their stakeholders. Which of the following people are most likely the secondary stakeholders? Select all that apply.

• The project manager
• The data analyst
• The vice president of marketing
• The president of the company

Question 2

A data analyst for an electrical utility company is investigating the reasons why electricity consumption has increased in a particular area. They request household usage data from the team that directly interacts with people who purchase power from the company. What is this team?

A. Project management team

B. Data science team

C. Customer-facing team

D. Executive team

The correct answer is C. Customer-facing team.

Question 3

To communicate clearly with stakeholders and team members, there are four key questions data analysts ask themselves. One of the questions is: Who is my audience? Identify the remaining three questions? Select all that apply.

• What does my audience need to know?
• How can I communicate effectively to my audience?
• What does my audience already know?
• Why are stakeholders and team members important?

Question 4

You accept a new project from a high level stakeholder. After beginning the project, you find that you aren’t sure what you are supposed to do. How do you handle this?

A. Perform the standard analysis and present its insights.

B. Ask a member of your team what was done on the last project and do the same.

C. Set up a meeting with the stakeholder to discuss the specific objectives they wanted.

D. Determine the objectives that make the most sense and work towards those.

The correct answer is C. Set up a meeting with the stakeholder to discuss the specific objectives they wanted.

Question 5

A data analyst is collecting data. They decide to gather lots of data to make sure that a few unusual responses do not skew the results later in the process. What element of data collection does this describe?

A. Sample size

B. Visualization

C. Data cleaning

D. Statistical significance

The correct answer is A. Sample size

Question 6

Your data analytics team uncovered some new insights that could impact the direction of their current project. This new information requires a meeting to make a decision about how to proceed. Your bi-weekly meeting was a couple of days ago. What should you do?

A. Ask the most senior member of the team to decide

B. Wait until the next scheduled meeting

C. Make a temporary decision and work until the next meeting

D. Schedule a meeting outside of the normal routine

The correct answer is D. Schedule a meeting outside of the normal routine

Question 7

A data analyst joins an online meeting on time. After reviewing the agenda, they see that their project comes at the very end. They’re extremely busy and can use this time to stay on top of their current projects. How should they proceed?

A. Tell the participants that they’re having technical trouble, then leave the meeting to continue working on other tasks.

B. Politely let the presenter know they’re going to leave the meeting and rejoin toward the end.

C. Mute themselves and turn off the camera, then continue working on other tasks until their project is mentioned.

D. Stay focused and attentive during the entire meeting. Even though some items on the agenda don’t affect their projects, they could still learn something or have something to contribute.

The correct answer is D. Stay focused and attentive during the entire meeting. Even though some items on the agenda don’t affect their projects, they could still learn something or have something to contribute.

Question 8

In conflict resolution, asking the question, “How can I help?”, is an example of what?

A. Reframing the question

B. Deflecting criticism

C. Refusing responsibility

D. Contributing insights

The correct answer is A. Reframing the question