Triggernometry troubleshooting - paissaheavyindustries/Triggernometry GitHub Wiki

General checklist

  • Have you unblocked the DLL file?
    • When you download Triggernometry, you may have to unblock the file. You can do this by right-clicking the DLL file after extracting the ZIP, going to Properties, and then hitting the Unblock button.
  • Are you running the latest version of Triggernometry?
    • There is a chance something may have changed in the game, or was broken in a previous release. It's always best to be on the most recent version.
  • Are you running as Administrator?
    • Parsing plugins may require you to run as Administrator in order to be able to capture network traffic properly, and to generate ACT/Triggernometry the event information it needs.
  • Is your game client in English?
    • Most of the publicly available triggers expect your game client to be in English. If it's not, there is a good chance some of the triggers do not work for you.
  • Is your FFXIV parsing plugin language set to English?
    • Even though your game client might be in English, the parsing plugin has its own setting. This one determines what the skills end up being called in the log, regardless of game language. Head over to "FFXIV Settings" in ACT's plugin view, and check what the "Game Language" is set to.
  • Do you have you battle log on and fully populated?
    • Triggernometry can only react to things it sees. If you have disabled your battle log, or filtered events out of it, then Triggernometry may be unable to react to things when they happen.
  • Does Triggernometry's log have any obvious errors?
    • You can check Triggernometry's log by going to Options/View log. You might see error messages here that will point you to the cause of the problem.
  • Is the problem related to FFXIV functions?
    • Make sure you are using the latest FFXIV ACT plugin. You should have this already if you've kept up with the update notifications, but if you want to verify you have the newest version, head over here: https://github.com/ravahn/FFXIV_ACT_Plugin/releases

Problems importing triggers

  • I get an error saying "''Can't recognize the provided data as any valid, importable format''". What should I do?
    • Chances are you are trying to import triggers meant for a newer version of Triggernometry. Update your plugin to the latest version.

Reporting a problem

  • The easiest way to report a problem is to join the Triggernometry discord (https://discord.gg/6f9MY55) and bring it up in #questions
  • Describe your problem in as much detail as possible - help me help you! A report just saying "doesn't work" doesn't give me any information to work with.
  • Did everything work fine previously? Did the problems start when you updated Triggernometry?
  • Include your full Triggernometry log (accessible through Options / View log) - include the whole log, don't leave anything out! Make sure to let me know what Triggernometry version you are on as well.
  • If one specific trigger is failing, it will help greatly if you go the Debugging tab on your trigger, and set the filtering level to Verbose debug. This will make sure the log is filled with all the information possible related to that trigger.