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TicketsCAD — Free Open Source Computer Aided Dispatch

The only free, full-featured CAD system for organizations that need it most but can afford it least.

Quick Start with Docker (Recommended)

curl -LO https://raw.githubusercontent.com/openises/tickets/main/docker-compose.yml
docker compose up -d
# Open http://localhost:8080 — Login: admin / admin

See the full Docker Deployment Guide for Windows and Linux instructions.

Downloads & Links

Latest Release — GitHub releases
SourceForge Downloads — Mirror
Google Group — Community discussion and support
Project Roadmap

Video Demos

Documentation

Installation

Docker Deployment — Deploy with Docker in 2 minutes
Install on Windows with XAMPP
Install on Windows WSL / Ubuntu
Install on CentOS 7
Upgrade Guide — Upgrading from any previous version

Administration

Configuration Guide — System settings, incident types, users, organizations
Security Guide — Passwords, 2FA, SSL/TLS, access levels
Backup & Recovery — Database backups and disaster recovery
Map Configuration — Tile sources, proxy mode, offline maps

User Guides

Dispatcher Quick Start — Creating incidents, assigning units, keyboard shortcuts
Mobile Interface — Using TicketsCAD on phones and tablets

Developer

Contributing — How to contribute, coding standards, PR guidelines
PHP Compatibility — Supported PHP 7.0 through 8.4+
Database Compatibility — MySQL 5.7+ and MariaDB 10.3+

System Requirements

Component	Minimum	Recommended
PHP	7.4	8.2+
MySQL / MariaDB	5.7 / 10.3	8.0+ / 10.11+
Web Server	Apache 2.4	Apache 2.4 or nginx
Docker	20.10+	Latest
Browser	Any modern browser	Chrome, Firefox, Edge
RAM	512 MB	1 GB+
Disk	500 MB	2 GB+

Who Uses TicketsCAD?

Founded by Arnie Shore (2005). Maintained by Eric Osterberg (N0NKI) and contributors. Licensed under GPL v2.