Bugfix - odoo-ps/psbe-process GitHub Wiki
Maintenance only takes care of issues related to a bug linked to a dev we made AND for customers who pays maintenance fees.
Not sure it's linked to a dev? Create a ticket in Help. It will be redirected if necessary.
The customer doesn't pay maintenance fee? Create a ticket in Quickstart.
- Create a task in project PSBE - Maintenance, in stage New (PS)
- Star if urgent
- Put yourself as reviewer
- Be complete : detailed steps, version number, customer, database, credentials if required, existing customisations
- DO NOT complete Sales Order Item and Parent Task ($$)
- The more precise you are, the quicker we'll fix the bug
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Can you help me fix my Studio view?
- No. Either create a task in Help (for deactivating the view) or Quickstart (for adapting the view to your customer's need).