Software Updates - oceanmapping/community GitHub Wiki

It is good practice to keep software and firmware updated as manufacturers release new versions.

These updates can help your mapping program avoid problems that other users have reported to the manufacturer. When problems do arise, technical support will frequently suggest updating to the latest versions, anyway, before troubleshooting can begin in earnest. This keeps the focus on 'new' problems and improves troubleshooting for all.

Resources

This section highlights resources for updating software/firmware on common mapping systems, ancillary equipment, and processing packages (organized by manufacturer or trade name).

Wherever possible, the MAC suggests that manufacturers provide a public overview of software versions and descriptive release notes to help technicians assess their equipment and plan updates. Manufacturers are encouraged to provide the recommended links for this page (and will be added if not already listed).

This page is not intended to replace or duplicate manufacturer guidance.

Applanix

  1. General Support
  2. Product EOL Tables

CARIS

Edgetech

iXBlue

Kongsberg

SIS 5 users with latest-generation EM systems are encouraged to update and verify current firmware with Kongsberg support.

  1. EM update notifications - Recommended: Sign up for notifications about EM and SBP software updates
    1. Note: disable ad blockers if the sign-up fields do not display
  2. Software Downloads
  3. Product Support - Manuals, datagram format descriptions, and other support

Customer support:

  1. Kongsberg Discovery- General - Search topics and find contact information
  2. KM-Support App (iPhone/Android) - Quickly connect to support engineers (works for Kongsberg Discovery too). If you are having a critical issue, please CALL.
  3. US - Kongsberg Discovery U.S. - US sales and support based in Lynnwood, WA (email KD US Customer Support)
  4. KD Hydrographic Customer Support (Horten)

NORBIT

QPS

  1. Software downloads and release notes
  2. QPS Support Desk - Support tickets, voting, and contact
  3. Qimera system requirements - recommended hardware and setup
    1. Seemingly small differences in graphics cards and data storage can strongly impact the user experience!

R2Sonic

RDI

Reson

Seabird

Seapath

Simrad

  1. Current EK80 software and release notes
    1. Download links are handled through your Simrad representative or Simrad Dealer Club
  2. Other Ocean Science support - Including EK80, EC150, ME70, etc.

Sippican

Turo