Version: 1.0.0 Welcome to ɳChat - Modern team communication made simple.

1. Getting Started
2. Creating Your Account
3. Channels
4. Messaging
5. Voice & Video Calls
6. File Sharing
7. Reactions & Threads
8. Search & Discovery
9. Notifications
10. Settings & Preferences
11. Keyboard Shortcuts
12. Mobile Apps
13. Tips & Tricks
14. Troubleshooting

ɳChat is a modern team communication platform that combines the best features of Slack, Discord, Telegram, and Signal. Built with security and performance in mind, ɳChat provides:

• Real-time messaging with rich text formatting
• Voice and video calls with crystal-clear quality
• End-to-end encryption for private conversations
• File sharing with preview support
• Powerful search to find anything instantly
• Multi-platform support (web, desktop, mobile)

Web Browser:

• Chrome 90+
• Firefox 88+
• Safari 14+
• Edge 90+

Desktop App:

• Windows 10/11
• macOS 11+
• Linux (Ubuntu 20.04+, Fedora 34+)

Mobile App:

• iOS 14+
• Android 8.0+

1. Visit your ɳChat instance URL (e.g., https://chat.yourcompany.com)
2. Click "Sign Up" or "Create Account"
3. Enter your information:
   • Email address
   • Password (8+ characters, including uppercase, lowercase, number, special character)
   • Display name
4. Verify your email (check your inbox)
5. Complete your profile (optional but recommended)

1. Go to your ɳChat URL
2. Enter your email and password
3. Click "Sign In"
4. Optional: Enable "Remember me" for quick access

After signing in, complete your profile:

1. Click your avatar in the top-right corner
2. Select "Profile Settings"
3. Add:
   • Profile photo
   • Display name
   • Bio/status
   • Time zone
4. Click "Save Changes"

Channels are organized spaces for team communication. Think of them as chat rooms focused on specific topics, projects, or teams.

• Public Channels (#general, #random): Anyone can join and see messages
• Private Channels (🔒 secret-project): Invite-only, hidden from non-members
• Direct Messages (DMs): One-on-one conversations
• Group DMs: Private conversations with multiple people

1. Click the "+" button next to "Channels" in the sidebar
2. Choose channel type (public or private)
3. Enter channel details:
   • Name (e.g., "general", "engineering", "marketing")
   • Description
4. Add members (for private channels)
5. Click "Create Channel"

Channel Naming Tips:

• Use lowercase
• Use hyphens for spaces (e.g., "project-alpha")
• Keep names short and descriptive
• Use prefixes for organization (e.g., "team-", "proj-")

Public Channels:

1. Click "Browse Channels" in the sidebar
2. Find the channel you want
3. Click "Join"

Private Channels:

• You must be invited by a channel member or admin

Channel admins can:

• Edit channel name and description
• Manage members (add/remove)
• Set channel permissions
• Archive or delete the channel

To access channel settings:

1. Open the channel
2. Click the channel name at the top
3. Select "Channel Settings"

1. Select a channel or DM
2. Type your message in the input box at the bottom
3. Press Enter to send (or Shift+Enter for new line)

Use markdown-style formatting:

**Bold text**       → Bold text
*Italic text*       → Italic text
~~Strikethrough~~   → Strikethrough
`Code`              → Inline code
```Block code```   → Code block
> Quote             → Blockquote
- List item         → Bullet list
1. Numbered item    → Numbered list

Mention a user:

@username

The user will receive a notification.

Mention everyone in a channel:

@channel

Use sparingly! This notifies all channel members.

Mention here (online users only):

@here

Notifies only users currently online.

Edit a message:

1. Hover over your message
2. Click the ⋯ (more) button
3. Select "Edit"
4. Make changes and press Enter

Delete a message:

1. Hover over your message
2. Click the ⋯ (more) button
3. Select "Delete"
4. Confirm deletion

Note: Edited messages show an "edited" indicator

Send messages at a specific time:

1. Type your message
2. Click the ⏰ Schedule button
3. Choose date and time
4. Click "Schedule Message"

View scheduled messages:

• Click your profile → "Scheduled Messages"

Forward messages to other channels:

1. Hover over the message
2. Click ⋯ → "Forward"
3. Select destination channel(s)
4. Add optional comment
5. Click "Forward"

Voice Call:

1. Open a DM or channel
2. Click the 📞 Call button
3. Wait for others to join

Video Call:

1. Open a DM or channel
2. Click the 📹 Video button
3. Allow camera/microphone permissions
4. Wait for others to join

While on a call:

• 🎤 Mute/Unmute: Toggle your microphone
• 📹 Video On/Off: Toggle your camera
• 🖥️ Share Screen: Share your screen with participants
• ⚙️ Settings: Adjust audio/video settings
• 📞 End Call: Leave the call

1. Click 🖥️ Share Screen during a call
2. Choose what to share:
   • Entire screen
   • Application window
   • Browser tab
3. Click "Share"

For best call quality:

• Use a wired internet connection (Ethernet)
• Close unnecessary applications
• Use headphones to prevent echo
• Ensure good lighting for video calls
• Test your audio/video in Settings → Audio & Video

Drag & Drop:

1. Drag files into the message input
2. Files will be uploaded automatically

Click to Upload:

1. Click the 📎 (attach) button
2. Select files from your computer
3. Files will be uploaded

Supported File Types:

• Images: JPG, PNG, GIF, WebP, SVG
• Videos: MP4, WebM, MOV
• Audio: MP3, WAV, OGG
• Documents: PDF, DOC, DOCX, XLS, XLSX, TXT, CSV
• Max file size: 100MB

ɳChat automatically generates previews for:

• Images: Inline display with zoom
• Videos: Inline player
• PDFs: Document viewer
• Code files: Syntax-highlighted preview

1. Click the file in a message
2. Click the ⬇️ Download button
3. File saves to your Downloads folder

React to messages with emojis:

1. Hover over a message
2. Click the 😀 emoji icon
3. Select an emoji from the picker
4. Or type :emoji_name: and press Enter

Popular shortcuts:

• 👍 :thumbsup:
• ❤️ :heart:
• 😂 :laughing:
• 🎉 :tada:
• ✅ :white_check_mark:

Keep conversations organized with threads:

Start a thread:

1. Hover over a message
2. Click 💬 Reply in thread
3. Type your reply

View threads:

• Click "Threads" in the sidebar to see all your threads

Thread notifications:

• Get notified when someone replies to a thread you're in

Quick search:

1. Press Cmd/Ctrl + K
2. Type your search query
3. Press Enter

Advanced search:

• Use the search bar at the top
• Apply filters:
  • from:@username - Messages from a specific user
  • in:#channel - Messages in a specific channel
  • has:file - Messages with attachments
  • has:link - Messages with links
  • before:2026-01-01 - Messages before a date
  • after:2026-01-01 - Messages after a date

Examples:

project alpha from:@john
meeting notes in:#general has:file
budget in:#finance after:2026-01-01

1. Click "Browse Channels" in the sidebar
2. Use the search bar to filter
3. Click a channel to view details
4. Click "Join" to join

1. Press Cmd/Ctrl + K
2. Start typing a name
3. Click the person to open a DM

Global settings:

1. Click your profile → "Settings"
2. Go to "Notifications"
3. Configure:
   • Desktop notifications
   • Email notifications
   • Push notifications (mobile)
   • Notification sounds

Per-channel settings:

1. Open the channel
2. Click the channel name
3. Select "Notification Preferences"
4. Choose:
   • All messages: Get notified for every message
   • Mentions only: Only @mentions and keywords
   • Nothing: Mute the channel

Pause notifications temporarily:

1. Click your profile
2. Select "Set status"
3. Choose "Do Not Disturb"
4. Set duration (30 min, 1 hour, custom)

Get notified when specific words are mentioned:

1. Go to Settings → Notifications
2. Add "Notification Keywords"
3. Enter words (e.g., "urgent", "help", your name)
4. Save changes

• Display name: How others see you
• Avatar: Your profile picture
• Status: Custom status message
• Bio: About yourself

• Theme: Light, Dark, or System
• Message density: Comfortable or Compact
• Font size: Small, Medium, or Large
• Sidebar: Collapsed or Expanded by default

• Online status: Show/hide when you're online
• Read receipts: Show/hide when you've read messages
• Typing indicators: Show/hide when you're typing
• Profile visibility: Public or Team-only

• High contrast mode: Better visibility
• Screen reader support: Enhanced for screen readers
• Keyboard navigation: Full keyboard control
• Reduce motion: Disable animations

iOS:

1. Open the App Store
2. Search for "ɳChat" or your company's custom app
3. Tap "Get" → "Install"
4. Open the app and sign in

Android:

1. Open the Google Play Store
2. Search for "ɳChat" or your company's custom app
3. Tap "Install"
4. Open the app and sign in

• Push notifications: Get notified instantly
• Biometric authentication: Use Face ID/Touch ID/Fingerprint
• Share from other apps: Share files, photos, links to ɳChat
• Camera: Take photos/videos directly in the app
• Voice messages: Record and send voice messages
• Offline mode: Read messages without internet

• Swipe gestures: Swipe right on a message to reply
• Long press: Long press a message for quick actions
• Pull to refresh: Pull down to refresh messages
• Search: Use the search icon to find anything

1. Use channels strategically: Create focused channels for projects
2. Set status: Let teammates know when you're busy
3. Star important channels: Keep them at the top of your sidebar
4. Use threads: Keep side conversations organized
5. Mute noisy channels: Stay focused on what matters
6. Schedule messages: Send at the right time, even when offline
7. Use keyboard shortcuts: Navigate faster

1. @mention sparingly: Don't overuse @channel or @here
2. Use reactions: Quick way to acknowledge messages
3. Keep messages concise: Short messages are easier to read
4. Use code blocks: For sharing code or logs
5. Share files with context: Add a message explaining the file
6. Create polls: Get quick team feedback
7. Use video calls: For complex discussions

1. Name channels clearly: Use consistent naming conventions
2. Pin important messages: Keep key information accessible
3. Archive old channels: Keep your sidebar clean
4. Use channel descriptions: Help new members understand the purpose
5. Create welcome channels: Onboard new team members
6. Document decisions: Keep a #decisions channel

Problem: Can't connect to ɳChat

Solutions:

1. Check your internet connection
2. Try refreshing the page (Ctrl/Cmd + R)
3. Clear browser cache and cookies
4. Try a different browser
5. Check if your firewall is blocking ɳChat

Problem: Not receiving notifications

Solutions:

1. Check notification settings in ɳChat
2. Check browser notification permissions
3. Check OS notification settings
4. Disable Do Not Disturb mode
5. Try logging out and back in

Problem: Poor audio/video quality

Solutions:

1. Check your internet speed (need 1+ Mbps)
2. Close other bandwidth-heavy applications
3. Switch from Wi-Fi to Ethernet
4. Reduce number of participants
5. Turn off video to save bandwidth

Problem: Can't upload files

Solutions:

1. Check file size (max 100MB)
2. Check file type (see supported types)
3. Try a different browser
4. Clear browser cache
5. Check your internet connection

Problem: App crashes or freezes

Solutions:

1. Force quit and reopen the app
2. Update to the latest version
3. Clear app cache (in app settings)
4. Restart your device
5. Reinstall the app

• Help Center: https://help.nchat.example.com
• Video Tutorials: https://nchat.example.com/tutorials
• Community Forum: https://community.nchat.example.com
• Email Support: [email protected]

We love hearing from you!

• Feature Requests: https://feedback.nchat.example.com
• Bug Reports: [email protected]
• General Feedback: [email protected]

You're all set to start collaborating with your team. If you have any questions, don't hesitate to reach out to support.

Happy chatting!

Last Updated: January 29, 2026 Version: 1.0.0