Effective Date: [INSERT DATE] Last Updated: [INSERT DATE]

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Welcome to [YOUR COMPANY NAME] ("Company", "we", "our", "us"). By accessing or using the nself-chat application (the "Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use the Service.

IMPORTANT: This is a template Terms of Service that must be customized for your specific use case. Please consult with legal counsel before publishing this document. Replace all [PLACEHOLDERS] with your actual information.

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• "Service" means the nself-chat application, including all software, features, and services provided by [YOUR COMPANY NAME]
• "User", "You", "Your" means any individual or entity using the Service
• "Account" means your registered account on the Service
• "Content" means any text, messages, images, files, or other materials you submit, upload, or share through the Service
• "Workspace" means a team or organization environment within the Service
• "Owner" means the user who creates and administers a Workspace
• "Admin" means a user with administrative privileges in a Workspace

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You must be at least 13 years old (or 16 in the EEA) to use the Service. If you are under 18, you represent that you have your parent or guardian's permission to use the Service.

You represent that you have the legal capacity to enter into these Terms and are not prohibited from using the Service under applicable laws.

If you are using the Service on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.

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To use certain features of the Service, you must register for an account by providing:

• A valid email address
• A secure password
• Your name and other required information

You are responsible for:

• Maintaining the confidentiality of your account credentials
• All activities that occur under your account
• Notifying us immediately of any unauthorized access or security breach

You agree to provide accurate, current, and complete information during registration and to update it as necessary.

You may only create one account unless expressly authorized by us. You may not share your account with others or transfer your account without our permission.

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You may use the Service for:

• Team communication and collaboration
• Sharing work-related content and files
• Integrating with approved third-party services
• Any lawful business or personal purpose consistent with these Terms

You agree NOT to:

Illegal Activities:

• Violate any applicable laws, regulations, or third-party rights
• Engage in fraud, money laundering, or other illegal financial activities
• Distribute illegal content (child exploitation material, terrorist content, etc.)
• Infringe intellectual property rights (copyright, trademark, patent, trade secret)

Abuse and Harm:

• Harass, threaten, bully, or intimidate others
• Post hateful, discriminatory, or violent content
• Impersonate any person or entity
• Share private information without consent (doxxing)
• Engage in sexual harassment or exploitation

Technical Abuse:

• Reverse engineer, decompile, or disassemble the Service
• Attempt to gain unauthorized access to our systems or other users' accounts
• Distribute viruses, malware, or other harmful code
• Scrape, crawl, or use automated tools to access the Service without permission
• Overload or interfere with the Service's infrastructure (DDoS attacks)

Spam and Manipulation:

• Send unsolicited commercial messages (spam)
• Engage in phishing or social engineering
• Create fake accounts or manipulate engagement metrics
• Use the Service for cryptocurrency mining without permission

Content Restrictions:

• Post sexually explicit or pornographic content (unless in permitted adult workspaces)
• Share graphic violence or gore
• Promote self-harm or suicide
• Distribute regulated goods (drugs, weapons, controlled substances)

We reserve the right to:

• Remove violating content
• Suspend or terminate your account
• Report illegal activity to law enforcement
• Take legal action to recover damages

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You retain ownership of all content you create, upload, or share through the Service ("Your Content").

By submitting Your Content, you grant us a worldwide, non-exclusive, royalty-free license to:

• Store, process, and display Your Content to provide the Service
• Backup and replicate Your Content for reliability and disaster recovery
• Make Your Content available to other users in your Workspace as you direct
• Analyze Your Content to improve the Service (in aggregated, anonymized form)

This license ends when you delete Your Content or close your account (subject to backup retention periods).

You are solely responsible for Your Content and the consequences of sharing it. You represent that:

• You own Your Content or have permission to share it
• Your Content does not violate these Terms or applicable laws
• Your Content does not infringe third-party rights

We reserve the right (but have no obligation) to:

• Monitor and review content for violations
• Remove or disable access to violating content
• Use automated tools to detect prohibited content

We are not responsible for user-generated content and do not endorse any opinions expressed.

While we maintain regular backups, you are responsible for maintaining your own backups of important content. We are not liable for data loss.

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If you create a Workspace, you are the "Owner" and have full control over:

• Workspace settings and configuration
• User access and permissions
• Content within the Workspace
• Billing and subscription management

Owners can designate "Admins" with elevated privileges to manage the Workspace.

Owners and Admins have access to all content within their Workspace, including:

• Messages and files shared by users
• User activity and analytics
• Audit logs and compliance data

By joining a Workspace, you acknowledge that Owners and Admins can access your content within that Workspace.

If a Workspace is deleted by the Owner, all content within that Workspace will be permanently deleted (subject to backup retention periods).

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We offer a free tier with limited features. We reserve the right to modify or discontinue the free tier at any time.

Paid plans are billed on a recurring basis (monthly or annually) as selected. By subscribing, you authorize us to charge your payment method.

Current pricing is available at [INSERT PRICING PAGE URL]. We reserve the right to change pricing with at least 30 days' notice.

• Charges are billed in advance for each billing cycle
• All fees are non-refundable except as required by law
• You are responsible for all taxes (we collect taxes where required by law)
• Failed payments may result in service suspension or termination

You may cancel your subscription at any time. Cancellation takes effect at the end of the current billing period. You will not receive a refund for the remaining period.

We offer refunds only:

• If required by law
• In cases of billing errors (credited to your account)
• At our sole discretion for exceptional circumstances

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The Service, including all software, design, text, graphics, logos, and trademarks, is owned by [YOUR COMPANY NAME] or our licensors and is protected by copyright, trademark, and other intellectual property laws.

We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for its intended purpose, subject to these Terms.

You may not:

• Copy, modify, or create derivative works of the Service
• Sell, rent, lease, or sublicense access to the Service
• Remove or alter any copyright, trademark, or proprietary notices
• Use our trademarks or branding without written permission

Certain components of the Service may be open source. See [INSERT OPEN SOURCE LICENSE PAGE] for details.

If you provide feedback, suggestions, or ideas ("Feedback"), you grant us a perpetual, irrevocable, royalty-free license to use, modify, and incorporate that Feedback without compensation or attribution.

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The Service may integrate with third-party services (e.g., Google Drive, GitHub, Slack). Your use of third-party services is governed by their own terms and privacy policies.

We do not endorse or assume responsibility for third-party services. Use them at your own risk.

When you enable integrations, you authorize us to share data with those services as necessary to provide the integration.

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Our collection and use of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

For enterprise customers, a separate Data Processing Agreement (DPA) may apply.

We implement reasonable security measures to protect your data, but we cannot guarantee absolute security. See our Privacy Policy for details.

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The Service is provided "as is" and "as available" without warranties of any kind, express or implied.

While we strive for high availability, we do not guarantee uninterrupted access to the Service. We may:

• Perform maintenance (with or without notice)
• Experience downtime due to technical issues
• Modify or discontinue features

We reserve the right to modify, suspend, or discontinue the Service (or any part) at any time, with or without notice.

We disclaim all warranties, including:

• Merchantability, fitness for a particular purpose, and non-infringement
• That the Service will be error-free, secure, or uninterrupted
• That any defects will be corrected
• That the Service will meet your requirements

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TO THE MAXIMUM EXTENT PERMITTED BY LAW, [YOUR COMPANY NAME] AND ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR:

• INDIRECT DAMAGES: Lost profits, revenue, data, goodwill, or other intangible losses
• CONSEQUENTIAL DAMAGES: Damages resulting from use or inability to use the Service
• SPECIAL OR PUNITIVE DAMAGES
• DAMAGES CAUSED BY: Errors, viruses, unauthorized access, service interruptions, or third-party conduct

OUR TOTAL LIABILITY TO YOU FOR ANY CLAIMS ARISING FROM THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE GREATER OF:

• (A) The amount you paid us in the 12 months before the claim arose, OR
• (B) $100 USD

The limitations in this section apply even if a remedy fails its essential purpose.

Some jurisdictions do not allow the exclusion or limitation of certain warranties or damages. In such jurisdictions, our liability is limited to the maximum extent permitted by law.

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You agree to indemnify, defend, and hold harmless [YOUR COMPANY NAME], its affiliates, and their respective officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising from:

• Your use of the Service
• Your violation of these Terms
• Your violation of any third-party rights (including intellectual property or privacy rights)
• Your Content
• Your fraud or willful misconduct

We reserve the right to assume exclusive defense and control of any matter subject to indemnification, at your expense.

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Before filing a claim, you agree to contact us at [[email protected]] to attempt informal resolution.

These Terms are governed by the laws of [INSERT JURISDICTION] without regard to conflict of law principles.

[OPTIONAL - CONSULT LEGAL COUNSEL]

Any dispute arising from these Terms shall be resolved by binding arbitration under the rules of [INSERT ARBITRATION PROVIDER, e.g., AAA, JAMS] in [INSERT LOCATION]. The arbitrator's award is final and binding and may be entered as a judgment in any court.

Waiver of Class Actions: You agree to resolve disputes on an individual basis and waive the right to participate in class actions or class arbitrations.

Opt-Out: You may opt out of arbitration within 30 days of agreeing to these Terms by sending written notice to [[email protected]].

If arbitration does not apply, you agree to the exclusive jurisdiction and venue of the courts located in [INSERT LOCATION].

Nothing in this section limits either party's right to seek injunctive relief in court for intellectual property infringement or other urgent matters.

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You may terminate your account at any time by:

• Using the in-app account deletion feature, OR
• Contacting support at [[email protected]]

Upon termination, your access to the Service will cease, and your data will be deleted (subject to backup retention periods).

We may suspend or terminate your account at any time, with or without cause or notice, including if:

• You violate these Terms
• Your account is inactive for [6 months]
• We cease providing the Service
• We believe termination is necessary to protect our rights or the rights of others

Upon termination:

• Your license to use the Service ends
• You remain liable for any outstanding fees
• Sections that by their nature should survive (e.g., IP, Indemnification, Limitation of Liability) remain in effect

After account deletion:

• Most data is deleted within 30 days
• Some data may persist in backups for up to [90 days]
• Certain data may be retained for legal or audit purposes (e.g., billing records for [7 years])

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The Service is not intended for children under 13 (or 16 in the EEA). We do not knowingly collect data from children. If we learn that we have collected data from a child, we will delete it promptly. If you believe a child has provided us with data, contact us at [[email protected]].

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You agree to comply with all applicable export and import laws. You represent that you are not:

• Located in a country subject to U.S. embargo or designated as a "terrorist supporting" country
• Listed on any U.S. government list of prohibited or restricted parties

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We may modify these Terms at any time. Changes will be posted on this page with an updated "Last Updated" date.

For material changes, we will:

• Notify you via email (if you have provided one)
• Display a prominent notice in the Service
• Require you to accept the new Terms before continuing to use the Service

Your continued use of the Service after changes become effective constitutes acceptance of the new Terms. If you do not agree, you must stop using the Service and close your account.

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These Terms, together with our Privacy Policy and any other referenced policies, constitute the entire agreement between you and [YOUR COMPANY NAME] regarding the Service.

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions remain in full force and effect.

Our failure to enforce any provision of these Terms does not constitute a waiver of that provision or any other provision.

You may not assign or transfer these Terms or your account without our written consent. We may assign these Terms without restriction (e.g., in connection with a merger or acquisition).

These Terms do not create any third-party beneficiary rights.

We are not liable for any failure or delay in performance due to circumstances beyond our reasonable control (e.g., natural disasters, war, pandemic, labor disputes, government actions).

Notices to you may be sent to the email address associated with your account. Notices to us should be sent to:

[YOUR COMPANY NAME] Address: [INSERT PHYSICAL ADDRESS] Email: [[email protected]]

These Terms do not create a partnership, joint venture, employment, or agency relationship between you and [YOUR COMPANY NAME].

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If you have questions about these Terms, please contact us:

[YOUR COMPANY NAME] Address: [INSERT PHYSICAL ADDRESS] Email: [[email protected]] Support: [[email protected]] Phone: [INSERT PHONE NUMBER]

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The free tier includes:

• [INSERT FEATURE LIMITS, e.g., "Up to 10 users per workspace"]
• [INSERT STORAGE LIMITS, e.g., "5 GB total storage"]
• [INSERT RETENTION LIMITS, e.g., "90-day message history"]

We reserve the right to modify free tier limitations with 30 days' notice.

Enterprise customers may have separate agreements that supersede these Terms. In case of conflict, the enterprise agreement controls.

Beta features are provided "as is" and may be changed or discontinued at any time without notice.

Use of our API is subject to separate API Terms and rate limits. Unauthorized API use may result in account suspension.

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• Illegal content (child exploitation, terrorism, etc.)
• Hateful or discriminatory content
• Graphic violence or gore
• Sexually explicit content (unless in permitted contexts)
• Spam or unsolicited commercial messages
• Malware or harmful code

• Harassment, bullying, or threats
• Impersonation or fraud
• Hacking or unauthorized access
• Scraping or automated abuse
• Spamming or phishing
• Copyright infringement
• Violation of privacy rights

For the full policy, see Section 4 (Acceptable Use).

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This is a template document. Consult with legal counsel to ensure compliance with applicable laws in your jurisdiction.

Document Version: 1.0 Template Created: January 31, 2026 Last Reviewed: [INSERT DATE]