TROUBLESHOOTING 🤔 - motivated2die/soundux-remote GitHub Wiki

🎤 Manual Microphone Setup / Verify Microphone Setup

If automatic device configuration fails, do the following:

  1. open the start menu and search for "Control Panel", then navigate to Hardware and Sound > Sound
  2. on the "Recording" tab, right click on the primary microphone you use
  3. on the "Listen" tab, check "Listen to this device"
  4. below, for "Playback through this device" choose "CABLE Input (VB-Audio Virtual Cable)"
  5. make sure your primary microphone, "CABLE Output" and "CABLE Input" (Sounds > Playback tab) are all at full level and unmuted in the "Levels" tab
  6. play a soundboard sound OR speak while one the "Recording" tab ➤ both should cause green output lines for the "CABLE Output" device

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Discord no audio / bad audio quality

  1. NO AUDIO: make sure that "CABLE Output" is selected as the Discord microphone and the soundboard volume is high enough
  2. BAD QUALITY: if output quality is bad, "krisp" and/or noise cancelling is likely turned on. Disable it
  3. OPTIONAL: if necessary, use a third party tool (Steel Series Sonar, NVIDIA RTX voice) on your main mic for audio enhancement and then feed the resulting audio into "CABLE Input" (see step 4 above)

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Mobile phone screen wake lock

  1. wake lock can be enabled in the mobile app settings or by clicking on the eye icon
  2. sadly, not all browsers (looking at you Chrome on Android 👀) support wake lock
  3. the browsers I have successfully tested it on for Android devices: Firefox, Edge, Vivaldi
  4. if all else fails, you will need to disable automatic screen dimming in your device settings