Considerations for XMPP users - monal-im/Monal GitHub Wiki

All versions

  • Server software: Make sure that your server runs Prosody, Ejabberd or Openfire, supported versions are listed under Considerations for XMPP server admins.
    Avoid all other servers! Especially Metronome!

iOS version only

  • Not working notifications:
    • Make sure to turn on background app refresh in iOS settings and allow notifications, see this screenshots:
      iOS Settings 1 iOS Settings 2

macOS version only

  • Not working notifications:
    • Navigate to Settings
    • Navigate to Notifications
    • Allow Monal to send notifications
  • Notifications always show New Message
    • Check if Monal is installed in the correct location (/Applications/)

References:

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