The Top Hotel Technology Trends - mersano/Article GitHub Wiki

A few years ago, hotels were fairly simple places where guests can head for stay when they are away from home. However, within the past few years, the trends have evolved, and the hotel industry is now greatly influenced by technologies.

If you are also planning to enter the hotel industry and want to set up a profitable business in this sector, it is important to follow the latest technology trends. They can help you capture attention of the audience while building a strong impression in the market.

Here is the list of top hotel technology trends in the market:

• Mobile devices to work as door keys:

You will be surprised to know that even a simple door key can have considerable evolution over time. A few years ago, they were designed with a piece of metal; however, today those keys turned into electronic key cards. The upcoming trend for hotel room keys is keeping all the data in guest’s mobile. It is possible with the NFC technology and visual scanning of code to gain access inside.

• Service automation:

Today, most of the guests are interested in enjoying automated interactions over traditional human to human interactions. It is now possible to check-in and check-out from remote locations. Guests can book their room service from mobile handsets. The access to the parking area can be also automated to give more personalized and pleasing experience to the guests.

• Guest apps:

Guests apps is another interesting way to customize guest activities. When your hotel is booked for a business conference, you should send invites to all guests via guest apps. All the updates to the program can be also shared on the same platform. If your hotel is located at some tourist destination, guest apps can be used to guide the visitors towards best attractions around. It will be easier for them to explore the new city.

• Smart hotels:

Next best thing you can have for your hotel business is smart technology. It is an interactive way to boost experience for routine life. Customized environmental settings, automated checkout services and use of IoT technology can help you to improve overall experience for the guests. It is the best way to develop brand identity in the competitive market of West Drayton Hotels.

• Facial recognition system:

In order to boost security and safety to the customers, it is important to incorporate facial recognition technology. With this, your customers may feel protected as only authorized personnel will be allowed to gain access inside. It is also possible to use this technology for electronic payments and many other types of verifications on the premises.

• Robots:

When we are talking about automation in the hotel industry, how can we forget to talk about robots? These artificial entertainers can boost the stay experience for your guests. It is now easier to find advanced hospitality-oriented robots that can provide custom room service in the hotels. They can also answer a few common questions of the guests as well.