PRIVACY WARNING: The trace may contain some personal information such as your Windows account name (user name) and/or some file paths.

Preferred method

1. Do not start your application or game yet!
2. Open the PimaxXR Control Center (shortcut is on the Desktop and Start Menu)
3. Click Capture trace and accept/decline the Privacy Notice
4. Start your application or game and reproduce the crash/issue
5. Back to the PimaxXR Control Center window, click Stop capture
6. The folder containing the trace file (%LocalAppData%\pimax-openxr) will be automatically opened, and the file is named PimaxXR.etl
7. ZIP up the file PimaxXR.etl (very important, these files are highly compressible)

Manual method

1. Do not start your application or game yet!
2. Open a command line prompt or powershell in administrator mode and in a folder where you have write permissions
3. Begin recording a trace with the command: wpr -start "c:\Program Files\PimaxXR\PimaxOpenXR.wprp" -filemode
4. Leave that command prompt open
5. Start your application or game and reproduce the crash/issue
6. Back to the command prompt, finish the recording with: wpr -stop PimaxXR.etl
7. ZIP up the file PimaxXR.etl (very important, these files are highly compressible)