CLOSE OF BUSINESS IN TEMENOS T24

Objectives

• Understand the purpose of COB and how it is configured
• Stages of COB (Close of Business) in T24
• Run and Monitor the progress of COB in T24

Stages of Close of Business in T24

• A : Application
• S : System Wide
• R : Reporting
• D : Start of Day
• O : Online

Configure COB

• Ensure holidays are properly defined in HOLIDAY
• Configure batch jobs BATCH
• Create an entry in TSA.WORKLOAD.PROFILE with # of agents required for running COB

Running and monitoring COB

• Start TSM service
• Start COB service
• Use T24 COB.MONITOR application to monitor the progress
• In case of error:
  • Check details in EB.EOD.ERROR (and in COMO)
  • Solve the error and resume COB

TSA.SERVICE>TSM

------------------------------------------------------------------------------
   1. 1 DESCRIPTION.... TSM Record for running upgrade as service
   2. 1 SERVER.NAME....
   3. 1 WORK.PROFILE... TSM                 WORK LOAD PROFILE FOR TSM
   4 USER.............. INPUTTER            INPUTTER
   5 SERVICE.CONTROL... START
   6 REVIEW.TIME.......
   7 TIME.OUT..........

TSA.SERVICE>COB

    SERVICE........... COB
 ------------------------------------------------------------------------------
   1. 1 DESCRIPTION.... FOR COB
   2. 1 SERVER.NAME....
   3. 1 WORK.PROFILE... TWO                 FOR COB
   4 USER.............. INPUTTER            INPUTTER
   5 SERVICE.CONTROL... START
   6 REVIEW.TIME.......
   7 TIME.OUT..........

Start TSM

jsh t24 ~ -->START.TSM
START.TSM
Phantom process started on process id 4800
 [4800] Done : tSA 1

To start TSM in DEBUG mode, add DEBUG to the above command:

jsh t24 ~ -->START.TSM -DEBUG

Monitor COB progress