E1 – Battery problem: Charging stopped - marseausylvius/Ledger-Device-Fixes-and-Solutions GitHub Wiki

Tips for keeping your Ledger battery healthy:

• Keep your device in an environment where humidity is between 40% and 80% and the ambient temperature is between 20°C (68°F) and 25°C (77°F).
• Charging your battery every 3 months will prevent it from getting damaged.

Please download the last update of Ledger Live Application:

1.Ledger Live for Windows 10/11

2.Ledger Live for MAC

3.Ledger Live for Android

Before you start

• Check the OS version of your Ledger device. Learn more
• If the OS version is outdated, update your device to the latest version. That can fix some of the battery-related issues. Learn more

Battery problem: Charging stopped

For safety reasons, your Ledger stops charging when it detects an error with the battery.

(Ledger Stax)	(Ledger Flex)

For assistance with the issue, please reach out to Ledger Support.