Problems and Troubleshooting - manster-zz/R36S-LINKS GitHub Wiki

Important

Wiki moved to Miraheze due to some problems with GitHub. New content and updates will only be on the new site. Will leave this here as a backup (last changes on August 24, 2024).


Table of Contents

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Stock SD Cards

Caution

⚠️ The stock microSD cards (those that get shipped with the device) cause a lot of problems and can get corrupted/defect any time. They are very cheap quality and unreliable. Change them as soon as possible.

There have also been reports of these cheap cards overheating and destroying the screen.

Solution

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Use quality/branded microSD cards. Please refer to the SD Card section and Compatibility List.

Note

Not every card will work in the TF2 slot.

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Black Screen

Cause

Wrong "device tree blob" files (.dtb) in the BOOT partition. There are at least 5 different screen versions for the R36S.

Solution (ArkOS)

You need to use the correct .dtb file. After flashing ArkOS Community Maintained Image to the SD card and before booting up your device, replace the 📄rk3326-r35s-linux.dtb file in the 📁BOOT partition with the one from your original/stock SD card (see Backup).

In case you didn't backup you original 📄rk3326-r35s-linux.dtb file, here's a link to all the different versions : R36S-Device Tree Blob

Solution (AmberELEC)

Rename your original 📄rk3326-r35s-linux.dtb to 📄rk3326-rg351mp-linux.dtb and replace this file on the 📁AMBRELC partition. If you have no sound, use the .dtb files from this link:new DTB files for AmberELEC) or use this to fix the sound + the FN button: Panel 4 (V5) AmberELEC sound + FN button fix

Further Troubleshooting

  • Try the Panel 4 (V5) version of ArkOS Community Maintained Image
  • Make sure you are using the correct dtb file with the correct name
  • Re-flash every time you try a different .dtb
  • Replace the .dtb file before booting up the first time
  • Delete the .dtb file first instead of replacing it
  • Use a different tool for flashing (Rufus, Win32DiskImager, ApplePi-Baker). balenaEtcher is not recommended
  • Flash the firmware image on a different PC

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No rk3326-r35s-linux.dtb on SD card

If your stock SD card dtb file is 📄rk3326-evb-lp3-v12-linux.dtb, you got the EmuELEC clone that is not compatible with ArkOS/AmberELEC.

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Stuck On The Bootlogo

Cause

SD card problem. That's the bootlogo from the stock SD cards with an outdated firmware.

Solution

Change the SD Card.

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Stuck During Loading Emulationstation

Cause

SD card problem (corrupted roms/bios or other files)

Solution

Change the SD Card or re-flash your good card.

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White Lines

Cause

Battery is empty. It says something like "Voltage level" if you look closely.

Solution

Charge the device with a 5V 1.5A-2A adapter and a USB-A to USB-C cable. Charging via Computer/Laptop USB ports also works fine.

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Small Blinking Line / Blinking Cursor

Cause

Blinking Cursor = Looking for TF2 (roms) SD card

Can happen after upgrading

Wrong card setting in the menu

Solution

Re-flash the TF1 OS SD Card, or change the rom card slot via a script. Read the comments in this thread for a possible solution.

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Themes Keep Disappearing

Cause

SD card problem - SD card is slowly corrupting/dying

Solution

Change the SD Card

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Stuck on Boot

Cause

Another SD card problem

Solution

Change the SD Card

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Stuck in RetroArch

Cause

Accidentally enabled the option to use RetroArch as the main frontend.

Solution

Reboot the device and hold B to enter "Boot and Recovery Tools" (BaRT) and choose "Emulationstation".

Hold B button during boot to enter this menu (ArkOS)

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No Gamepads Detected

Cause

Wrong .dtb files

Or a SD card problem

Solution

Use the correct .dtb files or change the SD Card

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Joystick Problems - Stick Drift

Cause

Common problem in lots of controllers. Can have different causes.

loose connector cable

defective joystick

SD card / software related problem

Solution

Read this thread for possible solutions or look for threads with similar problems.

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Games Not Saving

Bad rom dumps can cause this (stock sd cards).

Can also be a user error like not shutting down the device correctly which causes problems with the auto-save feature.

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Emulator Settings Keep Resetting

Don't forget to save the RetroArch configuration file after changing things or use overrides.

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Caution

⚠️ The stock microSD cards cause a lot of problems and can get corrupted/defect any time. Change them as soon as possible. Please refer to the SD Card section and Compatibility List.

 
 
 
 

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