Ticket System - maidnaut/clang GitHub Wiki

Tickets System

Plugin: /plugins/tickets.py

To run the ticket system, the ticket category and ticket log channels have to be set up with !setchannel, as detailed in the mod suite documentation.

Clang doesn't yet have functionality to make tickets admins only, and manual admin only tickets by removing moderators from the channel hasn't yet been tested. All ticket commands (besides /ticket open) must be run in the ticket they're intended for. By default, only admins can close tickets and remove users from them, in hopes of preventing people from abusing the system and isolating people, but you can change this in Clang's source code if you dislike that.

Tickets

Command Arguments Permissions Description
/ticket open Everyone Opens a ticket to submit reports to moderators.
/ticket add Everyone Adds a user to the ticket.
/ticket remove Mod, Admin Removes a user from the ticket.
/ticket close Mod, Admin Closes a ticket.