Indetifying the Burnout Phenomenon

Definitions

• psychological experience of distress, discomfort, dysfunction, and neg consequences
• job related, situation-specific
• Feelings of...
  • exhaustion
  • cynicism/detachment
  • ineffectiveness and lack of accomplishment

Clinical Burnout

• often conflated with exhaustion and depression
• not just exhaustion because it is correlated with the other two feelings (cynicism and lack of accomplishment)
• not just depression because it is workplace-specific
• open question: mental illness?

However, it was noteworthy that burnout fully mediated the relationship of workplace strains with depression: when problems at work contribute to depression, experiencing burnout is a step in the process

It seems to me the idea of burnout as mental illness does not make sense to me. It seems like burnout could just be a normal psychological response to an unhealthy situation. It is more of a symptom than an illness.

Concetual Models

Burnoput over time:

Sequntail Sages Model

Stage 1: emotional exhaustion Stage 2: Depersonalization Stage 3: reduction in personal accomplishment

Job Stress Models

However, it was noteworthy that burnout fully mediated the relationship of workplace strains with depression: when problems at work contribute to depression, experiencing burnout is a step in the process

• There are a variety of models that deal with this imbalance
• some incorporate work-life balance into the model (_wHich I think is very important) Stage 1: imbalance between work demand and resources Stage 2: Exhaustive Stress Response

Causes and Consequences of Burnout

Workload

• overload - remains exceeding capacity

It seems to me the idea of burnout as mental illness does not make sense to me. It seems like burnout could just be a normal psychological response to an unhealthy situation. It is more of a symptom than an illness.

Control

It seems to me the idea of burnout as mental illness does not make sense to me. It seems like burnout could just be a normal psychological response to an unhealthy situation. It is more of a symptom than an illness.

• role ambiguity can effect how people feel about their jobs
• involvement in organizational decision making helps elevate burnout

Reward

• insufficient reward can lead to burnout
• reward can include salary as well as social and intrinsic value of work
• recognition can play an important role in reward

Community

• social support at work can help alleviate burnout
• social support outside of work also contributes
• supervisor relationship is key

Fairness

• organizational decisions perceived fairness
• quality of proeedures

Values

It seems to me the idea of burnout as mental illness does not make sense to me. It seems like burnout could just be a normal psychological response to an unhealthy situation. It is more of a symptom than an illness.

Refelctions

It seems to me the idea of burnout as mental illness does not make sense to me. It seems like burnout could just be a normal psychological response to an unhealthy situation. It is more of a symptom than an illness.

Demands exceeding capacity is presented throughout this major of continuing factor to burnout, but it seems that this concept is attempting to objectify something that can be somewhat subjective for workers in the information economy. The was minimal discussion of the quality of work in the chapter. I often find that there is a mismatch between expectations for ill-defined projects between manoirs and employees that drives work