Pep Talk Formula

From 'The Science of Pep Talks' by Daniel McGinn, Harvard Business Review

1. Give Directions

• Describe how the team member will achieve the goal

2. Express Empathy

• Talk about what is difficult
• Talk about obstacles
• Explain why you're concerned as a fellow human being

3. Make Meaning

• Describe why the task is important
• Connect to the organization's larger vision
• Think about why people work for your company