Payment methods and processing FAQ - khpos/Payment-gateway_EN GitHub Wiki
Hasznos információk / Small useful information
| Magyar | English |
|---|---|
| Kosár tartalom javasoljuk paraméterként a teljes összeget (végösszeget) megjeleníteni - jelenleg max. két termék adható meg - a megadott paraméter(ek) a fizetési felületen megjelennek! Ennek figyelembevételével kell megadni az értéket. | Cart content we recommend to display the total amount (final amount) as a parameter - currently max. two products can be entered - the given parameter(s) will be displayed in the payment interface! The value should be entered taking this into account. |
| Google ID a Google Pay Business Console-on belül, a cégprofiljában található: Google Pay Business Console | Google ID located within Google Pay Business Console. Look at Google Pay Business Console website. |
| vPOS ID az új API-ban csak a vPOS ID használatos! M1XXXXXXXX (minden esetben M1+8karakter. | vPOS ID Only the vPOS ID is used in the new API! M1XXXXXXXXXXXX (in all cases M1+8 character). |
| Kulcs generálás kulcs generáláshoz vPOS ID-t és a szerződött technikai email címet kell használni, nem a Merchant ID-t (MID). | Key generation To generate a key you must use vPOS ID and the contracted technical email address, not the Merchant ID (MID). |
| ÉLES kulcs generálás Éles kulcsot csak az éles környezet aktiválása után lehet generálni, részeletek a A kulcsgenerálás weboldalon. | Production key generation Production key can only be generated after activating the live environment Find more detail on Key generation webpage. |
| POS24 belépés A fejlesztőnek a kereskedő tud hozzáférést adni a POS24 alkalmazáshoz. POS24 weboldalon. | POS24 login Production key can only be generated after activating the live environment Find more detail on POS24 webpage. |
| Banner megjelenítendő banner K&H PS Banner. | Banner banner to be displayed K&H PS Banner. |
| Email sikeres tranzakcióról 1. Sikeres tranzakció esetében kereskedő alkalmazása jelenítse meg a banki tranzakció sikerességét a webáruházba történő visszatéréskor . 2. Sikeres tranzakció esetében igazoló emailt kell küldeni a vásárló részére az alábbi kötelező elemekkel. - e-mail tartalma (pay_id, összeg (amount), valutanem (ccy), banki engedélyszám (auth code), kereskedő (elfogadó) cégszerű neve, kereskedő (elfogadó), internet címe, áru/szolgáltatás megnevezése) | Email about successful transaction 1.In case of a successful transaction, merchant application should display the success of the bank transaction when returning to the webshop. 2.In case of a successful transaction, a confirmation email will be sent to the customer with the following mandatory elements. - email content (pay_id, amount, currency (ccy), bank authorisation number (auth code), company name of merchant (acquirer), merchant (acquirer), internet address of the acquirer, description of goods/services). |
Can we accept EUR payments?
Sure. Incoming payments will be settled to your EUR account. Currencies and accounts are defined in the contract. If you need to make any changes to your account or service setup, please contact [email protected] or [email protected].
Which currencies are supported?
The payment gateway currently accepts payments in HUF, EUR, USD. Currencies and accounts are defined in the contract. If you need to make any changes to your account or service setup, please contact [email protected] or [email protected].
How do you ensure security of online payments?
Communication between the customers and the gateway is secured using the standard https connection. The integration interface with merchants requires the use of encryption keys that sign the messages transmitted in both directions. The payment gateway is therefore sure that it communicates with the merchant (and not some middleman attacker) and the merchant can verify the authenticity of the bank's messages. The transactions itself support the state of the art 3D Secure technology developed by Visa and Mastercard to authenticate the cardholder.
What is 3D-Secure?
3D-Secure is authentication technology for card payments that complies with the PSD2 directive of the European Union.
It is a security technology developed by Visa and Mastercard. All sensitive cardholder data is processed outside the shop and (if supported by the issuer) the customer needs to authenticate the transaction (e.g. using a one-time code sent in a text message to the customer's phone). The technology is also known as Mastercard SecureCode and Verified by Visa.
How can we manage the transactions?
All transactions from the payment gateway as well as payment terminals (softpos excluded) is visible in the K&H POS 24 system (please check your contract if you are searching for the access credentials).
We shipped only a part of the original order to the customer. How do we refund the money?
Please use the payment/refund API operation to initiate a partial refund.
Do I need K&H account to accept online payments?
No.
Do you provide the payment gateway for smartphones and tablets?
Of course. You do not need to change anything on your side, the payment gateway detects the customer's device and adapts automatically.
When will you settle the funds to our bank account?
Payments from customers are settled within the next business day.
Will I need to change the technical implementation when you roll-out new features in the future?
As the API of the payment gateway evolves, you do not need to immediately upgrade to the new version. However, in the longer term, some services will be closed or some service will be turned to mandatory based on card schemes regulation. You will be informed in advance about the need to upgrade your integration in such cases.
How can we import the transaction information to our accounting system?
Sure. By contracting ask for our txt - or cvs file format, what merchant can download from our K&H POS 24 system. The format description of the file is available on the khpos.hu webpage.
Can we pre-authorize the transaction and debit the funds from the customer's account only when we ship the goods?
Yes. You can flag each individual transaction to automatically transfer the money at the end of the day or later. If you choose to transfer the money later, you need to complete the transaction within 7 days using the eAPI from your shop backend.
The customer complains that she/he can not pay online on your gateway. What could be the issue?
Based on our experience and data, the customers very often use cards which are blocked for internet payments. In such a case, the customer needs to contact her/his issuing bank and activate internet payments.
Can I accept cards also in my store or pickup location?
Yes, of course. We will be happy to offer you a payment terminal as an add-on to the payment gateway.