The Intel® Server Information Retrieval Utility (SysInfo) is a tool designed to collect system information from Intel® Server Boards and Intel® Server Systems. It is compatible with the UEFI environment and supports a wide range of Intel® server products. The information collected is recorded in various log files, useful for diagnostics, troubleshooting, and system management.

Here is a video featuring the steps outlined below. Click the image to watch the video on YouTube:

Prerequisites

• Supported Intel® Server Products: Confirm that your server is supported (e.g., Intel® Server Board S2600WT Family).
• UEFI Shell Access: Ensure the server can boot into the UEFI shell.
• Administrative Permissions: Ensure you have the necessary permissions to perform these actions.

1. Download and Prepare:

   • Download the SysInfo Utility:.
   • Unzip the downloaded .zip file into a folder named sysinfo on your USB drive (e.g., D:\sysinfo).

2. Prepare the Environment:

   • Restart the server and enter the Boot Manager by pressing F6 during startup.
   • Boot into the UEFI shell from the Boot Manager.

3. Navigate and Run the Utility:

   • In the UEFI shell, navigate to the USB drive where you unzipped the utility. This is typically mounted as fs0:.
     • Use cd to change directories (e.g., cd fs0:\sysinfo\UEFI_x64).
     • Use ls to list files and directories.

   Note: If fs0: is not the correct USB drive, run map -b to list connected devices.

   • Execute the utility by running the command: sysinfo.efi
     • You can add flags to the command as needed (refer to the command usage below).
   • The utility will collect data and save it in three log files (sysinfo_log.txt, RAID_NVRAMlog.txt, PCI_Log.txt) within the LogFiles directory.

Name	Command	Log Files Generated
Basic Command	sysinfo.efi	sysinfo_log.txt, PCI_Log.txt
Non-Interactive Mode	sysinfo.efi -ni	sysinfo_log.txt, PCI_Log.txt
Include RAID Information	sysinfo.efi -raid	sysinfo_log.txt, RAID_NVRAMlog.txt, PCI_Log.txt

1. Boot the server into the UEFI shell.
2. Navigate to the directory where SysInfo was installed.
3. Delete all files and directories related to SysInfo.

• BMC SEL (System Event Log): Captures critical hardware events and error codes from the BMC.
• BIOS_Settings.txt: A snapshot of the current BIOS settings.
• Memory_Dump.log: Details memory usage, errors, and configuration.

• Backplane Drives: SysInfo may not retrieve hard drive information if the drives are installed onto a backplane. Ensure drives are connected directly to the system board for accurate log collection.

• Intel® Server BIOS Support Central
• Sysinfo Video – Intel System Information Retrieval Utility
• User Guide for Intel System Information Retrieval Utility (Sysinfo)
• Server Information Retrieval Utility (SysInfo) for Intel® Server Boards and Intel® Server Systems Download

Revision	Date	Comments	Author
1.0	08/19/2024	Initial release	Keegan Cox
1.1	08/21/2024	Revisions	Keegan Cox