Pharmacy Return ‐ Items Only - hmislk/hmis GitHub Wiki

Path: Pharmacy > Retail Transactions > Return - Items Only

  1. Search and Find the bill which needs to be returned

Then select the return button under actions

  1. Enter the returning quantity

  2. Enter a comment

  3. then select "Return" to return the items and the payment

Note: Returns are subject to a day limit. Recent sales can be returned freely; older sales may require supervisor approval, and very old sales cannot be returned at all. See Retail Sale Return — Day Limit and Approval for details.

Note: The returning quantity cannot be negative or exceed the item's remaining returnable balance. Entering an invalid value resets the field to 0 with an on-screen error message.

Printed Return Bill — Rate Column

The printed/previewed return bill's RATE column always shows the item's original, pre-discount unit rate — the same rate the item was sold at. The VALUE column is the actual amount refunded for the returned quantity, after any discount that applied to the original sale.

Return bill showing original rate and discounted value

In the example above, the item was originally sold at 102.16/unit with a 7.5% discount; returning it shows RATE = 102.16 (original) and VALUE = -94.50 (net of discount) — the discount itself appears separately on the "Discount" line.