Manage Appointments

Path: Inward > Appointment > Manage Appointment

Use this page to find an existing inward appointment and either admit the patient against it or edit its details. Appointments are created on Inward Appointments.

Searching

Filter	Notes
From Date / To Date	Applied only when both Appointment No and Patient Name are left empty
Appointment No	Partial match; searches across all dates
Patient Name	Partial match; searches across all dates
Appointment Status	Pending, Complete or Cancel. Leave as Any Status to include all

Click Search to load the list. Download exports the current list to Excel. To Appointment Calendar opens the room reservation calendar.

The list shows the appointment number, the reserved from/to date and time, the room, the patient's name, age and gender, the mobile number, and the appointment status.

Admit

Admit opens the Admit a Patient screen with the appointment's patient, room reservation and appointment bill already loaded, so the admission continues from the booking rather than starting over.

The button requires the InwardAppointmentAdmission privilege, and is disabled for appointments that are already Cancelled or Complete.

Admission is only offered for room reservations. If the appointment has no room reservation the page reports Admission is only applicable for Room Reservations.

The reservation must also still be current — if the reserved period does not include today, the page reports Reservation Expired. Extend the reservation via Manage before admitting.

Manage

Manage opens the appointment for editing. From there you can change the room, the reserved from and to date and time, and the referring doctor, then save with Update Appointment. The reserved from date must be in the future and the reserved to date must be after it.

The same screen carries Cancel Appointment, which requires a cancellation reason, and Print Appointment for the reservation receipt.

Refund

If the appointment/admission is called off entirely and the patient wants their deposit back in cash, use Refund. It's shown next to Cancel Appointment and requires the InwardBilling privilege; it's only available for the original deposit bill — not once it has already been cancelled or refunded.

Refund opens the Appointment Deposit Refund page, pre-filled with the bill's full remaining amount (partial refunds are also supported — reduce the Amount field before confirming):

Choose a Payment Method (Card/Cheque/Slip show their own detail fields) and click Refund, confirming the prompt. This creates a new refund bill, negative-valued, linked back to the original deposit — it appears in the Daily Return, Cashier Summary, and Cashier Detailed reports the same day, under the existing Inward Payment/Deposit refund sections:

View Bill Receipt from the confirmation panel opens the same view/reprint page described in Appointment Deposit Conversion — Receipts and Payment Reports, now correctly labelled Appointment Deposit Refund Receipt (not a cancellation receipt):

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