Channel Credit and Debit Notes - hmislk/hmis GitHub Wiki

Credit and Debit Notes (Channelling)

Credit and debit notes are financial adjustment documents used to correct or offset amounts owed between the hospital and an agency (credit company) in the channelling context.

Navigation

Menu → Channelling → Credit/Debit Note

Requires ChannelCrdeitNote or ChannelDebitNote privilege.

Menu Item Path Privilege
Credit Note /channel/channel_credit_note_bill ChannelCrdeitNote
Credit Note Search /channel/channel_credit_note_bill_search_own ChannelCrdeitNoteSearch
Debit Note /channel/channel_debit_note_bill ChannelDebitNote
Debit Note Search /channel/channel_debit_note_bill_search_own ChannelDebitNoteSearch

Credit Note

A credit note reduces the amount an agency owes to the hospital. Issue a credit note when:

  • A booking was cancelled after the agency was already invoiced
  • An overcharge needs to be corrected
  • A discount or adjustment is agreed with the agency

Creating a Credit Note

  1. Menu → Channelling → Credit/Debit Note → Credit Note
  2. Select the agency (credit company).
  3. Select the booking bill(s) being credited (if applicable) or enter the amount.
  4. Enter the reason.
  5. Select the authorising officer / approver.
  6. Click Save.

A credit note bill is created and can be printed. The agency's outstanding balance is reduced by the credit note amount.

Searching Credit Notes

Menu → Channelling → Credit/Debit Note → Credit Note Search

Search by date range, agency, or bill number.


Debit Note

A debit note increases the amount an agency owes. Issue a debit note when:

  • An undercharge needs to be corrected
  • An additional fee is levied against the agency (e.g., late payment penalty)
  • A service was provided but not originally billed

Creating a Debit Note

  1. Menu → Channelling → Credit/Debit Note → Debit Note
  2. Select the agency.
  3. Enter the amount and reason.
  4. Save.

The agency's outstanding balance is increased by the debit note amount.


Credit/Debit Notes for Collecting Centres

A similar credit/debit note workflow exists for collecting centres under:

Menu → Collecting Centre → Credit/Debit Note

This follows the same pattern but applies to collecting centre accounts rather than channelling agencies.


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